- Responsible for operational HR activities and processes in the employee lifecycle for all employees starting from recruitment to exit - Manage the payroll process and ensure timely and error free inputs towards payroll - Maintain databases, as required and provide reports to Management, in line with standards and compliance requirements File, check and ensure that employee personal files are maintained. - Oversee and document, where necessary Employee Attendance, Leave, Advances, etc. - Manage trainings and end-to-end performance management function for the company whilst Improving employee motivation through engagement activities - Assist the management in managing employee related regulatory issues, ensuring timely submission of reports to the relevant external parties - Develop and update relevant policies, standing operating procedures (SOPs) with regards to HR & Administration - Support the company to maintain a healthy attrition by analyzing attrition data and providing solutions to overcome identified issues - Participate and provide support to HR projects, as and when required - Procurement, data Collection and maintenance of company assets - Handling BPJS Kesehatan & BPJS TK

- Do Roleplay and monitoring - Provide Coaching - Provide direction - Visit the booth BCA Express in JABODETABEK - Make a work plan and modul for CSO - Provide solutions to CSO when there are problems - Become a leader for CSO and Marketing in BCA Express - Check the transaction form before the arrival of QA - Make monthly quiz for CSO

- Serve and provide information to customers - Assist customers in making transaction - Offer and introduce products to customers - Help customers sevice - Helps to regulate to situation branch

- Assiting customers with processing transaction, such as deposits, withdrawal, or payment, resolving complaints, and answering questions - Informing customers about bank products and service - Maintaining and balancing cash drawer - Handling currency, transactions, and confidential information in responsible manner - Help the cash department to tidy up money