Avatar of Nguyễn Thanh Bảo Châu.
Nguyễn Thanh Bảo Châu
Sale Online and Customer Service @ K CLOSET
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Nguyễn Thanh Bảo Châu

Sale Online and Customer Service @ K CLOSET
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K CLOSET
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Ton Duc Thang University

Professional Background

  • Situación actual
    Empleado
  • Profession
    Sales Advisor
    CS Advisor
  • Fields
    Moda
  • Experiencia laboral
    De 4 a 6 años (Menos de 1 año relevante)
  • Management
    I've had experience in managing 5-10 people
  • Skills
    Microsoft Office
    Photoshop
    Canva
  • Languages
    Vietnamese
    Nativo o bilingüe
    English
    Fluido
  • Highest Level of Education
    Bachelor

Job Search Preferences

  • Situación actual
  • Desired Job Type
    A tiempo completo
    No está interesado en trabajar a distancia
  • Desired Positions
    Associate
  • Lugares de trabajo deseados
  • Freelance

Work Experience

Sale Online and Customer Service

K CLOSET
A tiempo completo
ago 2023 - Presente
Ho Chi Minh, Vietnam
Respond to customer inquiries and provide information about products/services via phone, email, and live chat. Handle Complaints: Address and resolve customer complaints in a timely and efficient manner. Received and processed orders, ensuring accurate information. Coordinated with shipping partners to ensure timely delivery. Monitored and updated order statuses, resolving any shipping issues. Advised customers on products and assisted them in completing the purchase process.

Store Manager

Công ty TNHH Rechic
A tiempo completo
dic 2021 - jun 2023
1 yr 7 mos
Ho Chi Minh, Vietnam
Manage and monitor sales activities and track sales performance. Responsible for training and managing personnel at the store. Maintain and manage warehouse inventory in compliance with company regulations, and monitor daily import/export operations at the store. Implement new content and policies to employees Support other tasks as required by the store.

Personal Customer Relations

may 2021 - dic 2021
8 mos
Ho Chi Minh, Vietnam
Provide consultation and assistance to new clients in credit card registration Offer guidance on the activation and utilization of credit cards for old customers. Assist customers in completing and organizing loan documentation.

Sale Assistant

Công ty TNHH Rechic
A tiempo completo
nov 2019 - dic 2021
2 yrs 2 mos
Ho Chi Minh, Vietnam
Provide sales consultancy by introducing customers to various programs, products, and policies. Ensure proactive monitoring, support, and customer care throughout the pre- and post-sales stages, adhering to the brand's processes, services, and culture. Regularly manage inventory and maintain goods in compliance with company regulations. Reconciling and reporting mid-day/end-of-day revenue for each shift.

Education

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Other
Finance and Banking
2017 - 2023

Licenses & Certifications

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International English Language Testing System (IELTS)

IELTS IDP Official
Expiration Date: mar 2025
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Microsoft Office Specialist (MOS)

Microsoft
Issued ago 2018
No Expiration Date