Avatar of Nguyễn Thanh Bảo Châu.
Nguyễn Thanh Bảo Châu
Sale Online and Customer Service @ K CLOSET
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Nguyễn Thanh Bảo Châu

Sale Online and Customer Service @ K CLOSET
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K CLOSET
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Ton Duc Thang University

Latar Belakang Profesional

  • Status sekarang
    Sudah bekerja
  • Profesi
    Sales Advisor
    Konsultan CS
  • Bidang
    Fashion
  • Pengalaman Kerja
    4-6 tahun (relevan Kurang dari satu tahun)
  • Management
    Saya berpengalaman mengelola 5-10 orang
  • Skil
    Microsoft Office
    Photoshop
    Canva
  • Bahasa
    Vietnamese
    Bahasa ibu atau Bilingual
    English
    Fasih
  • Pendidikan tertinggi
    Sarjana

Preferensi pencarian kerja

  • Status sekarang
  • Jenis pekerjaan yang diinginkan
    Full-time
    Tidak tertarik bekerja jarak jauh
  • Jabatan pekerjaan yang diinginkan
    Associate
  • Lokasi pekerjaan yang diinginkan
  • Bekerja lepas

Pengalaman Kerja

Sale Online and Customer Service

K CLOSET
Full-time
08/2023 - Sekarang
Ho Chi Minh, Vietnam
Respond to customer inquiries and provide information about products/services via phone, email, and live chat. Handle Complaints: Address and resolve customer complaints in a timely and efficient manner. Received and processed orders, ensuring accurate information. Coordinated with shipping partners to ensure timely delivery. Monitored and updated order statuses, resolving any shipping issues. Advised customers on products and assisted them in completing the purchase process.

Store Manager

12/2021 - 06/2023
1 yr 7 mos
Ho Chi Minh, Vietnam
Manage and monitor sales activities and track sales performance. Responsible for training and managing personnel at the store. Maintain and manage warehouse inventory in compliance with company regulations, and monitor daily import/export operations at the store. Implement new content and policies to employees Support other tasks as required by the store.

Personal Customer Relations

05/2021 - 12/2021
8 mos
Ho Chi Minh, Vietnam
Provide consultation and assistance to new clients in credit card registration Offer guidance on the activation and utilization of credit cards for old customers. Assist customers in completing and organizing loan documentation.

Sale Assistant

11/2019 - 12/2021
2 yrs 2 mos
Ho Chi Minh, Vietnam
Provide sales consultancy by introducing customers to various programs, products, and policies. Ensure proactive monitoring, support, and customer care throughout the pre- and post-sales stages, adhering to the brand's processes, services, and culture. Regularly manage inventory and maintain goods in compliance with company regulations. Reconciling and reporting mid-day/end-of-day revenue for each shift.

Edukasi

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Lainnya
Finance and Banking
2017 - 2023

Sertifikasi dan Lisensi

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International English Language Testing System (IELTS)

IELTS IDP Official
Berlaku hingga: 03/2025
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Microsoft Office Specialist (MOS)

Microsoft
Dibuat 08/2018
Tidak Ada Tanggal Kadaluwarsa