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Nguyễn Thanh Bảo Châu
Sale Online and Customer Service @ K CLOSET
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Nguyễn Thanh Bảo Châu

Sale Online and Customer Service @ K CLOSET
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K CLOSET
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Ton Duc Thang University

Trình độ chuyên môn

  • Tình trạng hiện tại
    Đã có việc làm
  • Nghề nghiệp
    Tư vấn bán hàng
    Chuyên gia chăm sóc khách hàng
  • Lĩnh vực
    Thời trang
  • Kinh nghiệm làm việc
    4-6 năm (Dưới 1 năm liên quan)
  • Kinh nghiệm quản lý
    I've had experience in managing 5-10 nhân viên
  • Kỹ năng
    Microsoft Office
    Photoshop
    Canva
  • Ngôn ngữ
    Vietnamese
    Bản địa hoặc song ngữ
    English
    Thông thạo
  • Trình độ học vấn cao nhất
    Bachelor

Ưu tiên tìm kiếm việc làm

  • Hình thức làm việc mong muốn
    Full-time
    Không quan tâm đến làm việc từ xa
  • Vị trí làm việc mong muốn
    Associate
  • Địa điểm làm việc mong muốn
  • Freelance

Kinh nghiệm làm việc

Sale Online and Customer Service

K CLOSET
Full-time
08/2023 - Hiện tại
Ho Chi Minh, Vietnam
Respond to customer inquiries and provide information about products/services via phone, email, and live chat. Handle Complaints: Address and resolve customer complaints in a timely and efficient manner. Received and processed orders, ensuring accurate information. Coordinated with shipping partners to ensure timely delivery. Monitored and updated order statuses, resolving any shipping issues. Advised customers on products and assisted them in completing the purchase process.

Store Manager

12/2021 - 06/2023
1 yr 7 mos
Ho Chi Minh, Vietnam
Manage and monitor sales activities and track sales performance. Responsible for training and managing personnel at the store. Maintain and manage warehouse inventory in compliance with company regulations, and monitor daily import/export operations at the store. Implement new content and policies to employees Support other tasks as required by the store.

Personal Customer Relations

05/2021 - 12/2021
8 mos
Ho Chi Minh, Vietnam
Provide consultation and assistance to new clients in credit card registration Offer guidance on the activation and utilization of credit cards for old customers. Assist customers in completing and organizing loan documentation.

Sale Assistant

11/2019 - 12/2021
2 yrs 2 mos
Ho Chi Minh, Vietnam
Provide sales consultancy by introducing customers to various programs, products, and policies. Ensure proactive monitoring, support, and customer care throughout the pre- and post-sales stages, adhering to the brand's processes, services, and culture. Regularly manage inventory and maintain goods in compliance with company regulations. Reconciling and reporting mid-day/end-of-day revenue for each shift.

Học vấn

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Khác
Finance and Banking
2017 - 2023

Bằng cấp & Chứng chỉ

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International English Language Testing System (IELTS)

IELTS IDP Official
Ngày hết hạn: 03/2025
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Microsoft Office Specialist (MOS)

Microsoft
Phát hành vào 08/2018
Không có ngày hết hạn