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Ngar Lee Lau
North Hollywood, CA
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Ngar Lee Lau

North Hollywood, CA
My name is Ngar Lee or you can call me Nico. I am a trilingual who speaks English, Cantonese and Mandarin. I have over ten year working experience especially in customer service field in corporations. I am confident in communicating with people. From my working experience in The Princeton Review, I have built up solid skills working tightly with students, parents, teachers and staff. I had been a part-time Art teacher of an art studio in Hong Kong, tutoring kids and teens painting class. I am patient with my students. I am always passionate to give any supports to them and I also maintain a joyful learning environment. In addition I have been a freelance illustrator and graphic designer. I have started my own online business since I moved to the United States some years ago. Fortunately I was interviewed by an online magazine featuring my story. According to all of my multi-task job experience and also as a self employer, I conclude myself is communicative, independent, but also collaborative, flexible, patient and reliable.
NicoBoho
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University of California, Los Angeles
North Hollywood, Los Angeles, CA 91601, USA
美国

专业背景

  • 目前状态
    就职中
  • 专业
    服务人员
    客户支援专员
    平面设计师
  • 产业
    平面设计
    设计
  • 工作年资
    6 到 10 年 (1 到 2 年相关工作经验)
  • 管理经历
    我有管理 1~5 人的经验
  • 技能
    Illustration Skills
    Graphic Design
    Photo Editing
    Ms. Office
  • 语言能力
    English
    进阶
    Chinese
    母语或双语
  • 最高学历

求职偏好

  • 目前状态
  • 预期工作模式
    兼职
    对远端工作有兴趣
  • 希望获得的职位
  • 期望的工作地点
  • 接案服务
    全职接案者

工作经验

Online Seller & Shop Owner

2019年2月 - 现在
❂ Interviewed by online magazine VoyageAustin sharing my business story ✢ Operate my online reselling business specialising in designer handbags ✢ Merchandise high end fashion items ✢ Handle daily customer enquiries ✢ Manage inventory record ✢ Present professional visual of merchandise ✢ Provide excellent customer services of purchases through handling shipments promptly with care and respects

Customer Service Officer

2016年11月 - 2018年3月
1 年 5 个月
❂ Awarded The Best Customer Care Ambassador 2011, The 4th SHKP Malls “Serving with Heart” Customer Care Ambassador Election during working in the same company in 2011/12 ✢ Supervise a team of Customer Care Ambassadors ✢ Ensure delivery of excellent customer service ✢ Handle customer enquiry and complaint calls ✢ Promote shopping mall events and implement shop promotions ✢ Generate redemption report ✢ Manage gift and promotional item inventory ✢ General clerical work

Course Consultant

2014年8月 - 2015年6月
11 个月
❂ Solid multi task work experience in customer service, sale, marketing and operation field ✢ Provide consultation service to parents and students, about SAT, ACT, GMAT etc test preparation course ✢ Monitor tutors’ teaching progress and give advice ✢ Conduct marketing activities, e.g exhibitions, talks, fairs and school visits, etc. ✢ Customise learning plans for students ✢ Assign class to coordinative teacher ✢ Follow up complete study progress and counsel students ✢ Manage and expand client base ✢ Handle inquires on a daily basis and centre administration ✢ Coordinate with schools for advertisement in magazine and yearbook ✢ Build strong and friendly relationship with parents, students, tutors and coworkers

Accounts Clerk

2002年8月 - 2008年5月
5 年 10 个月
✢ Responsible for accounts payable ✢ Issuing checks ✢ Generating monthly accounting reports ✢ Data inputting in accounting system ✢ General clerical work

学历

Logo of the organization.
其他
Pre-production & Production for Film & Television (Grade A, GPA 4.0)
2019 - 2019
Logo of the organization.
其他
General Studies/Summer Sessions, Conversation and Interaction for Academic Purposes (Grade A, GPA 4.0), American English and Cultures from Movies (Grade A, GPA 4.0)
2015 - 2015
文学士(BA)
Bachelor of Arts in Applied and Media Arts
2009 - 2011
副学士学位
Higher Diploma in Media Arts
2005 - 2009

职场能力评价