• Leadership and Project Execution- Directed core system conversion projects, ensuring on-time delivery and budget compliance, demonstrating exceptional leadership and execution abilities. • Strategic Proposal for Fortune Global 500- Developed a strategy for cross-sector business combination with a Fortune Global 500 company, leveraging the client’s subsidiary advantages. • Core System Transformation- Led a $30 million dollars Core System Transformation project integrating 70% of sub-systems (finance, human resources, insurance claims settlement, etc.). • Cross-functional Communication- Coordinated across four departments, managing a team of over 100 members, and developed solutions with cross-functional teams. • Requirement/Pain Point Analysis- Conducted precise maturity assessments and provided targeted recommendations for enhancing new system functionalities, ensuring project success.

• Customer Solutions - Designed the customized insurance plan to the client's demands with solutions addressing customers needs or challenges with in-depth knowledge of customers and industries. • Account Management - Maintained customer insurance plans and provided adjustment plans to maintain customer renewal in the coming year. The insurance policy worth more than $7 million USD per year. • Communication - Worked as the contact person for Travel Insurance of company and the bridge of the Head office and branches.

• Elite Courses Selling - Provided consultations on courses to students who came from all around the world. Managed courses menus and provided courses options to foreign students. • Event Planning - Organized the summer camp for young people and increased satisfaction, which drives students to repeat purchases next year. The summer camp return rate was approximately 70%.

• Stakeholder Relationship - Built and maintained close and positive relationship that benefit both the company and partners.