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Nurul Hanifa
Frontliner and Administration Staff
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Nurul Hanifa

Frontliner and Administration Staff
I graduated with a Bachelor of Management at Muhammadiyah University of Jakarta and have work experiences of around 3 years as a Frontliner and Administration Staff in the banking and finance industry. I am familiar with planning, proposing and managing the company budgets, excelently in customer services by using problem solving and analytical skills, also having basic knowledge of HR roles, human capital strategic, talent acquisition, people and job analysis. I am passionate in administrative fields, people management and general services, so I eagern to learn many new things to develop my potential continuously. Let's connect with me to share ideas and further collaboration opportunities, or you can also contact me via email at [email protected]. I am very excited to discuss further and share experiences and opportunities together. Thank You
PT. Pegadaian
Universitas Muhammadiyah Jakarta
Daerah Khusus Ibukota Jakarta, Indonesia
Republic of Indonesia

Featured Resume

Uploaded on Dec 6th 2024
Uploaded on Dec 6th 2024

Professional Background

  • Current Status
    Unemployed
  • Profession
    Customer Service / Support
    Administrative Assistant
  • Fields
    Finance
    Banking
  • Work Experience
    1-2 years (1-2 years relevant)
  • Management
  • Skills
    Photoshop
    Microsoft Office
    Communication
    Canva
    Zahir Accounting Software
    Graphonomy
    Google Workspace
    Customer Service Skills
    Administrasi dan Pengarsipan
    Finance Management
    Reporting & Analysis
    Event Planning and Coordination
    Video Editing
    SPSS Statistics
  • Languages
    English
    Intermediate
  • Highest Level of Education
    Bachelor

Job Search Preferences

  • Current Status
  • Desired Job Type
    Full-time
    Interested in working remotely
  • Desired Positions
    Administration Staff
  • Desired Work Locations
    Kota Cirebon, West Java, Indonesia
    Kota Depok, West Java, Indonesia
    Jakarta Special Capital Region, Republic of Indonesia
    South Tangerang, South Tangerang, Banten, Republic of Indonesia
    Republic of Indonesia
  • Freelance

Work Experience

Frontliner and Administration Staff

Jul 2020 - Sep 2022
2 yrs 3 mos
● Responsible for customer financial transactions, cash flow calculations, administrative records and preparing financial reports accurately. ● Managing Branch Office budgets and estimating future expenses according to urgency. ● Managing social media administration at the Branch Office level to support marketing and promotional activities. ● Won the “Best Employee” for achieving sales targets racing program of Employees Get Customer and Talent Box goals with an increase in customer portfolio of 20%.

Teller

May 2019 - May 2020
1 yr 1 mo
● Serving customers related to financial transactions such as withdrawals, deposits, remittances by managing an average of 50 transactions per day. ● Carrying out cash balance, calculating daily transactions and preparing accountable financial reports. ● Maintaining good relationships with customers through marketing and promotional strategies efectively. ● Achieved the Frontliner category of “Service Excellence” by providing hospitable services and helping to resolve problem responsively.

Education

Manajemen
2020 - 2024
Description
● Understanding basic management concepts, including planning, organizing, directing, and controlling in the various types of organizations. ● Learn about economic principles as applied in a business context, including business feasibility analysis, the law of supply and demand, cost-benefit analysis, and marketing strategy. ● Understanding the basics of accounting, budgeting management , financial reports and data analysis using Zahir Accounting software. ● Learn about human resources management, including recruitment, training, motivation, compensation and benefits, talent acquisition, learning-development, human capital startegic, job evaluation. ● understanding the basics of operations management as applied in the manufacturing industry such as operational modeling analysis, production planning, inventory management, supply chain management and quality control.
2015 - 2018
Activities and societies
PMR dan Pramuka
Description
Runner Up Olimpiade Biologi tingkat SMA se-Kota Cirebon Meraih Nilai UN Biologi Tertinggi (SMAN 1 Cirebon) Masuk Ranking 10 besar paralel kelas

Licenses & Certifications

Sertifikasi Human Resources (People Analytics, Job Analysis, HR Framework)

MySkill
Issued Feb 2023
No Expiration Date

Zahir Certified

PT Zahir Internasional
Issued Jan 2022
No Expiration Date

Sertifikasi Pelatihan Dasar Perbankan

PT. Bank BNI Syariah
Issued May 2019
No Expiration Date

Sertifikasi Grafonomi

PT. Bank BNI Syariah
Issued Apr 2019
No Expiration Date