| Mid-level |
Led 2 - 3 designers for Jubo's largest product line, Core Product, with 4 products: Residential Care, Daycare, Home Care, and Ezbill.
◾ Mastered Core Product usage scenarios through design research and became the go-to consultant for internal colleagues.
◾ Managed design quality by establishing daily critique and providing development resources, guiding junior designers to follow the design consistency and improving efficiency by 30%.
◾ Mentored 1 Junior Designer and 2 interns, leading to them taking over Daycare System, 1 intern project receiving a business assessment opportunity and another going live.
| Junior |
Managed Home Care System, including the main system and an app.
◾ Designed the B2B SaaS product, Jubo Home Care System, from scratch, and implemented to the largest Home Care facility in 1 year through close collaboration with PMs & engineers.
◾ Optimized product features to expand the user base, accumulating 70+ clients and 1000+ users by October 2023 through iterative design.
◾ Reduced engineering rework and maintenance costs by 50% by systematic thinking to develop universal solutions and frequent testing of concepts & prototypes.