【Administrative Business Partner】
–Scheduled business trips and prioritized extremely active calendar of top-level managers’ appointment to ensure the time is focused on critical, strategic issues with no conflicts occur.
–Assigned as minute taker for executive meetings to ascertain confidentiality and provide data analysis and presentations to the President in advance to facilitate decision making.
–In charge of top team's annual offsite and worldwide meetings every year with venue search, food ordering, logistic arrangements, and compile information in a readable manner for participants.
【Cross-functional Communicator】
–Served as bridge person in headquarters–subsidiary sales meeting and product development by formatting the emails and creating graphs and charts to promote information transparency for resource allocation and budget control.
–Initiated the rolling forecast project with sales, procurement and manufacturing team which lowered 50% of the inventory days within a quarter.
–Led team of 5 cross-functional members to restructure and rephrase company profile, which earned two-thirds of total content views during trade fairs.
【Sales and Logistic Coordinator】
–Accelerated Swedish subsidiary with 10% revenue growth for 3 consecutive years with up-to-date information on purchase orders and delivery tracking details to meet procurement goal.
–Implemented changes on customer service policies and effectively handled customer complaint.
–Monitored sales metrics and created sales report for upper management.
–Interviewed key partners and composed 3 case studies for printed materials and newsletter which reengaged with 10% of old prospects.