[Key Responsibilities] - Collaborated with global enterprise customers' R&D and NPI team for obtaining accurate info of application, usage, system, and other functions to address specification questions and engineering issues. - Contacted with customer's purchasing and sourcing groups for pricing and inventory management. - Monitored global company sites of supply and shipping status, and take immediately actions with sales reps or logistic team to maintain customer requirements and minimize slow-moving stock levels. - Supported design-in and reference design through new product introductions with marketing and R&D team. Making sales forecast for factory and other sales reps of company. - Joined various conference call and on-site meetings to help answer supply, technical or other questions. - Maintained relationships among global counterparts to increase business for group worldwide sales. - Strategized with sales reps to achieve annual sales targets and average monthly revenue quotas. - Prepared at least 5 reports monthly after visiting or conf. calling. - Provided and presented latest company's product roadmap intro to current and potential customers. - Business traveled to US, China, Japan for visiting clients' procurement, R&D team, and factory audit.

Taiyo Yuden Inc., produces surface-mount and leaded passive electronic components as well as functional modules that incorporate active components product lines include capacitors/MLCC/super capacitors, inductors, SAW/ FBAR/LTCC filters and modules. - Collaborated with OEM/ODM/OBM customers' R&D team, sourcers and PMs for obtaining accurate info of application, usage, system, and product management. - Participated in the customers' project life cycle and handled technical support and on-site troubleshooting activities. - Partnered with development team on component development, application support plans and prototype programs. - Introduced electronic components to customers and explained features and specifications. - Coordinated with QA and implemented corrective actions to customers. - Prepared technical proposals and solution guidelines for sales team support. - Frequently visited customers and went business trips to Japan and China.

USANG Industrial CO is an OEM/ODM manufacturer of mountaineering/fall safety protection hardware. - Maintained positive client relationships with 23 corporate customers in US, Australia, UK, France, Slovakia, Germany, Japan. - Input and handled orders by ensuring orders are accurate and delivered on time. - Quoted prices, credit terms and other bid specifications. - Ensured sales, production, and deliveries are handled efficiently. - Attended and prepared US trade shows held in June, 2014 in Orlando and meeting with customers in Minneapolis. - Met with customers from US, Germany, and Japan to discuss and ascertain needs, tailor solutions, and close deals.