Ho Chi Minh City, Vietnam
- Consulting bank services (debit card/ credit card/ savings accounts/ checking account/ T/T payment)
- Receiving complaints and solving problems related to bank transactions (withdraw/deposit/online payment/POS/ATM/Western Union)
- Following up on VIP saving accounts, making phone calls to customers to remind them of maturity dates.
- Customer care (sending birthday gifts, vouchers...)
- Supporting via email and phone call for enterprise customers (monthly bank statement booking, updating exchange rate, and providing bank loan/savings interest)
Reason for resignation: Planning study abroad