Responsible for the software installation process and maintenanc of IT equipment. Providing technical support to more than 20 clients. Identify and troubleshooting hardware, software, and network issues (PC , Laptop, Tablet/Ipad, Printer, CCTV,DVR, PABX,and Device Network). Maintenance and cleaning rack server and device server. Make daily work reports.

Make visits to the club/gym every day, to ensure that IT equipment is running well, so that it does not interfere with gym activities(1 day 1 gym). Providing technical support to 12 Gyms and Head Office (100 clients). Help update song playlists to studio computers for class activities. Responsible for the software installation process and maintenance of IT equipment. Provides technical support, to identify and troubleshooting hardware, software, and network issues (PC , Laptop, Server, Tablet/Ipad, Printer Card, Printer Receipt, CCTV, PABX,Device Server and Network). Providing technical support for audio devices outside IT devices (Speaker,mixer,mic wireless,microphone). cleaning rack server and device server and network. Make sure all CCTV devices are on and the CCTV camera angle has not shifted. Make daily work reports.

(IT Counsultant On Site PT SGMW WULING MOTOR (Cikarang Pusat)) Job Database : Managing Internet Services Provider to 16 corporate clients. Monitoring trafic network. Installation and configuration device network to 16 corporate clients (Mounting and config router, ONT (Optical Network Terminal), setup and termination of UTP and FO cables). Perform periodical maintenance routine activities according with existing procedures. Provide device server room maintenance and cleaning (Router,Server,OLT(Opctical Line Termination),ONT (Optical Network Terminal),Track FO (fiber optic),device voip ,dvr cctv , air conditioner and electricity supply server room). Provides technical support, Identify and troubleshooting hardware, software, and network to resolve client issues. Make daily work reports.

(IT Counsultant On Site Project HO BANK MANDIRI, Gatot Subroto,Jakarta Selatan) Job Database : Deployment of 700 New desktop units. Installed and upgraded windows xp to windows 7 over 2000 Windows computers at Bank Mandiri branch offices throughout Indonesia. Responsible for ensuring that the desktop that has been upgraded runs well and the supporting devices. Provides technical support  resolve issues client to hardware, software after upgraded. Make daily work reports.

TTC TELKOMSEL (TB Simatupang,Jakarta Selatan) Job Database : Monitor the alarms of all Network Elements throughout the Operations and Network Management software. Perform periodical maintenance routine activities according with existing procedures. Provide shift reports to NOC Manager about all the events occurring in the network and logs them within the online Data Base. Assist to all NOC collocated equipment installation, commissioning and acceptance; periodically supervise the non-monitored equipment parts; perform periodical charge-discharge of batteries as per the vendor specs and tests the power back-up systems functionality. Control the status of Network Elements (CDMA 1X & EV-DO Network: LUCENT, ZTE and HUAWEI equipment; WCDMA 3G Network: ZTE equipment; Microwave Transmission Network equipment: NEC, NERA, HARRIS, ERICSSON) using management systems. Record all the information regarding the outages. Make daily work reports.

Subject : Managing services consultant at PT Telkomsel indonesia. Jakarta Selatan Job Database : • Created support service tickets and used web-based ticketing systems to track and deliver support services. • Providing technical support to more than 2000 clients. • Provides technical support, Identify and troubleshooting hardware, software, and network to resolve client issues. • Deployment of 3000 units new desktop and laptop. • Installed and upgraded windows xp to windows 7 Ultimate over 3000 Windows computers. • Backup and transfer data on old devices to new devices clients. • Make sure the data on the old device has been moved to the new device. • Responsible for ensuring that the desktop that has been upgraded runs well and the supporting devices. • Provides technical support resolve issues client to hardware, software after upgraded. • Make reports on the handover of new desktop and laptop devices. January 2013 – April 2013 Subject : Engineer Windows 7 Migration at PT INDOSAT,Jakarta Pusat. Job Database : • Installed and upgraded windows xp to windows 7 Ultimated over 1000 Windows computers. • Deployment and Replacement dekstop, laptop, hardisk, memory ram pc and laptop. • Backup and restore data on old devices to new devices clients. September 2012 – December 2012 Subject : Engineer BP Voyager Windows 7 Migration at BP Berau Ltd, Jakarta Selatan. Job Database : • Installed and upgraded windows xp to windows 7 Pro over 1000 Windows computers. • Deployment of 700 units new desktop and laptop. • Backup and restore data on old devices to new devices clients. • Harddisk encryption after upgraded.