1. Managing and supervising staff: Cafe supervisors are responsible for managing and supervising staff, including baristas and other cafe employees. This includes training new hires, scheduling shifts, and ensuring that employees are performing their duties to the highest standards.
2. Ensuring compliance with health and safety regulations: They must ensure that the cafe is in compliance with health and safety regulations, including food safety, hygiene, and sanitation standards.
3. Managing inventory and supplies: Cafe supervisors are responsible for managing inventory and supplies, including ordering and restocking food and beverage items, as well as other necessary supplies such as cups, plates, and utensils.
4. Managing finances and budgets: They must manage the cafe's finances, including creating and managing budgets, tracking expenses, and ensuring that the cafe is profitable.
5. Providing exceptional customer service: As a supervisor, they must lead by example and provide exceptional customer service, including addressing customer complaints and concerns.
6. Maintaining a clean and organized cafe: They must ensure that the cafe is clean and well-organized, including overseeing the cleaning and maintenance of equipment and facilities.