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Riyyun Afiana
Finance Operations & Strategic Partnerships | Ex-Head Processing at PT. BFI Finance Indonesia, Tbk. | Ex-Partnership at Orbit Future Academy
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Riyyun Afiana

Finance Operations & Strategic Partnerships | Ex-Head Processing at PT. BFI Finance Indonesia, Tbk. | Ex-Partnership at Orbit Future Academy
Led and improved staff performance to boost customer satisfaction. Developed service strategies, validated 200+ financing applications, provided support to enhance service quality, and evaluated processes and data management.
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PT BFI Finance Indonesia Tbk
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Institut Pertanian Bogor
Kota Administrasi Jakarta Timur, Jakarta, Indonesia
Indonesia

CV chính

Cập nhật vào lúc thg 7 27 2025

Trình độ chuyên môn

  • Tình trạng hiện tại
    Thất nghiệp
  • Nghề nghiệp
    Phân tích tài chính
    Khác
  • Lĩnh vực
    Tài chính
  • Kinh nghiệm làm việc
    1-2 năm (1-2 năm liên quan)
  • Kinh nghiệm quản lý
    I've had experience in managing 1-5 nhân viên
  • Kỹ năng
    Microsoft Office
    Process Optimization
    Team Leadership
    Operational Management
    Customer Service
    Data Analysis
    Cross-Department Collaboration
    Staff Training
    Problem Solving
    Decision Making
    Time Management
    Reporting
    Workflow Monitoring
    Communication Skills
    Data Entry
    Document Verification
    Administrative Support
    Attention to Detail
    Filing & Documentation
    SLA Management
    Partnership Coordination
    Proposal & MoU Drafting
    Stakeholder Management
    Email Correspondence
    Event Support
    Document Preparation
    Google Workspace
    Public Relations Support
    Follow-Up & Scheduling
    Notetaking & MoM Creation
  • Ngôn ngữ
    Indonesian
    Chuyên nghiệp
    English
    Trung cấp
  • Trình độ học vấn cao nhất
    Bachelor

Ưu tiên tìm kiếm việc làm

  • Tình trạng hiện tại
    Bật trạng thái tìm việc
  • Hình thức làm việc mong muốn
    Full-time
    Quan tâm đến làm việc từ xa
  • Vị trí làm việc mong muốn
    Administration Staff
  • Địa điểm làm việc mong muốn
    Jakarta Special Capital Region, Republic of Indonesia
  • Freelance
    Không phải freelancer

Kinh nghiệm làm việc

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Head Processing

02/2025 - 06/2025
5 mos
Kota Bekasi, West Java, Indonesia
- Lead and oversee staff performance to enhance customer satisfaction - Develop and implement effective customer service strategies to build loyalty - Validate financing applications for over 200 customers in accordance with applicable policies - Provide resources and support to staff to improve service quality - Evaluate service processes, quality, and customer data management performed by staff
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Processing Staff

01/2025 - 02/2025
2 mos
Kota Bekasi, West Java, Indonesia
- Delivered high-quality financial services to 50+ customers addressing diverse needs - Input and analyze customer requirements against available financing products - Provide accurate financing simulations tailored to customer needs - Resolve various customer issues promptly and effectively
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Partnership

02/2023 - 06/2023
5 mos
Kota Administrasi Jakarta Selatan, Jakarta Special Capital Region, Republic of Indonesia
- Created and maintained a database of 150+ universities and companies to facilitate organized partner management - Coordinated with over 100 partners to enhance business opportunities - Drafted and sent official letters and invitations for partnership discussions to 100+ partners - Prepared MoUs and MoAs to formalize partnership agreements - Recorded Minutes of Meeting (MoM) for all partnership discussions

Học vấn

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Bằng cử nhân
Ekonomi Sumberdaya dan Lingkungan
2019 - 2023
3.65/4 GPA
Các hoạt động xã hội
1. Resources and Environmental Economics Student Association - Head of Internal Management 2. National Economics and Management Olympiad - Creative Event Staff

Bằng cấp & Chứng chỉ

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Short Class - Product Management,

MySkill
Phát hành vào 12/2024
Không có ngày hết hạn
Logo of the organization.

Short Class - Business Development Fundamental

MySkill
Phát hành vào 12/2024
Không có ngày hết hạn