Avatar of Rizky Kurniawan.
Rizky Kurniawan
Logistic Staff | Transportation Marketing | Customer Service Airport | Administrative Staff
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Rizky Kurniawan

Logistic Staff | Transportation Marketing | Customer Service Airport | Administrative Staff
I am a graduate of the D-3 Air Transportation Management program at Trisakti Institute of Transportation and Logistics. I have knowledge and understanding in the field of Transportation and Logistics and practical experience from my internship at PT Angkasa Pura 1, Yogyakarta International Airport. During my internship, I was responsible for assisting in Airport Operation Land Side and Terminal, where I helped control the arrival and departure processes of aircraft and interacted with airlines, service providers, and related vendors to ensure smooth flight operations. My primary area of interest is Airport Management. I have a strong command of skills in Logistic Staff, Transportation Marketing, Customer Service at the Airport, and Administrative roles. I have a strong desire to learn, can adapt quickly, work well under pressure, collaborate effectively in a team, and can work independently. I am ready to be placed according to the company's needs. Proficient in Software : Microsoft Office (Word, Excel, PowerPoint), Canva, Capcut, VN. Field of Interest : Airport Management. Soft Skills : Leadership, teamwork, time management, problem-solving, presentation skills, communication, critical thinking, good integrity, and visioneering. Language : English (Beginner). Scholarship : Ministry of Education and Culture Scholarship, 2020. Summary: During my college years, I actively participated in student activities, organizing committees, and competitions, which were highly beneficial in enhancing my soft skills and knowledge. Core Competencies : •Logistic Staff •Transportation Marketing •Customer Service at the Airport •Administrative Staff
PT Angkasa Pura I (Persero)
Trisakti Institute of Transportation and Logistics
Jakarta, Indonesia
Indonesia

Latar Belakang Profesional

  • Status sekarang
    Tidak bekerja
  • Profesi
    Lainnya
  • Bidang
  • Pengalaman Kerja
    relevan Kurang dari satu tahun
  • Management
  • Skil
    Word
    Excel
    PowerPoint
    Communication
    Canva
    Microsoft Office
    powerpoint
    Google Drive
    Photoshop
    word
  • Bahasa
    English
    Pemula
  • Pendidikan tertinggi

Preferensi pencarian kerja

  • Jenis pekerjaan yang diinginkan
    Full-time
    Tertarik bekerja jarak jauh
  • Jabatan pekerjaan yang diinginkan
    Administration Staff and Customer Service
  • Lokasi pekerjaan yang diinginkan
  • Bekerja lepas

Pengalaman Kerja

Customer Service

01/2023 - 02/2023
2 mos
Yogyakarta, Indonesia
•Able to provide information about flight schedules, departure gates, and other facilities to passengers and visitors. •Capable of handling complaints and issues that may arise during passenger journeys, such as lost luggage, flight delays, or other problems. •Able to assist passengers requiring additional assistance during the check-in and boarding processes, including ticket printing and departure card issuance. •Communicate with relevant airlines regarding flight information, schedule changes, and other issues that may affect passengers.

AMC (Apron Movement Control)

09/2022 - 01/2023
5 mos
Yogyakarta, Indonesia
•Responsible for supervising and controlling aircraft movements on the apron area at the airport, including granting permission or instructions for aircraft to land or take off. •Responsible for providing necessary information to aircraft crews, such as the taxi route to be taken, the designated parking position, and any other specific instructions. •Capable of determining the correct parking position for aircraft after landing to ensure they are parked in the appropriate location and coordinating with baggage and passenger handling services to ensure the aircraft is ready for passenger boarding and deboarding processes. •Responsible for ensuring that all safety procedures established by airport authorities and flight regulations are followed.

Airport Operation Land Side and Terminal (AOLT)

05/2022 - 09/2022
5 mos
Yogyakarta, Kota Yogyakarta, Yogyakarta, Indonesia
•Responsible for documenting and reporting the condition of terminal and landside facilities, ensuring the readiness of landside and terminal airport services in accordance with established standards, and assisting in controlling the aircraft departure and arrival processes. •Responsible for coordinating the queuing, security checks, and passenger boarding processes to ensure smoothness and efficiency. •Responsible for coordinating special services for passengers with limited mobility or other special needs. •Capable of handling passenger complaints, striving for effective resolution, and being prepared to manage emergency situations in the terminal, such as evacuations or security incidents

Edukasi

Gelar
Air Transportation Management
2020 - 2023
Deskripsi
•Thesis Tittle: "Passenger Service Handling Process in the Waiting Area of Yogyakarta International Airport During the New Normal in 2022." •Proficient in Software : Microsoft Office (Word, Excel, PowerPoint), Canva, Capcut, VN. •Field of Interest : Airport Management. •Soft Skills : Leadership, teamwork, time management, problem-solving, presentation skills, communication, critical thinking, good integrity, and visioneering. •Language : English (Beginner). •Scholarship : Ministry of Education and Culture Scholarship, 2020. •Summary: During my college years, I actively participated in student activities, organizing committees, and competitions, which were highly beneficial in enhancing my soft skills and knowledge.
Sing
2017 - 2020

Sertifikasi dan Lisensi

Exclusive Training “Career Class Preparation for Better Future

PT Jago Karir Indonesia
Dibuat 09/2023
Tidak Ada Tanggal Kadaluwarsa

AMADEUS

Trisakti Institute of Transportation and Logistics
Dibuat 01/2023
Tidak Ada Tanggal Kadaluwarsa