˙Act as the central Control Tower for global supply chain operations, bridging business demand with manufacturing execution by aligning production schedules with sales forecasts and customer orders across multiple markets. ˙Lead SAP implementation and supply chain localization for newly established overseas subsidiaries, including logistics cost analysis, customs compliance review, and optimized routing models for regional operations. ˙Manage European warehouse inventory and replenishment planning, and coordinate directly with EU subsidiaries to ensure service level fulfillment and stock allocation. ˙Supervise and optimize 3PL providers on a global scale, including inbound, outbound, and reverse logistics, while driving process standardization and KPI performance. ˙Support Product Management (PM) teams in analyzing and applying for country-specific compliance certifications (e.g., BSMI, CE, FR, UKCA), enabling timely product launches. ˙Coordinate CBAM (Carbon Border Adjustment Mechanism) declarations in compliance with EU sustainability regulations to ensure carbon reporting for exports. ˙Conduct customs tariff and duty analysis to verify preferential tariff eligibility under HS codes, ensuring proper cost planning and regulatory alignment across export destinations. ˙Lead and develop both SCM and Logistics teams, implementing SOP compliance and fostering cross-functional efficiency across planning, sourcing, and shipping operations.

˙Business & Sales Leadership: Led the freight forwarding business in Taiwan by formulating and executing national sales strategies to drive revenue and margin growth. Successfully achieved a USD $30M revenue target in Q4 2022, and represented Taiwan in the UPS Global Sales Competition, earning Top 10 (9th place) among 34 participating countries. ˙Team Leadership & Development: Supervised and mentored a country-wide sales team to enhance productivity, meet ambitious KPIs, and deliver superior client solutions. Organized branch-level performance review sessions and action planning meetings to foster continuous improvement. ˙Cross-functional Communication: Acted as a liaison between the sales team and internal operational departments to align on pricing, routing, and carrier decisions. Managed nomination business execution and worked closely with regional and global stakeholders for account support and escalation handling. ˙Coaching & Enablement: Facilitated weekly one-on-one coaching sessions with each salesperson, focusing on sales methodology, account challenges, and success case sharing. Empowered the team with problem-solving frameworks to improve win rates in competitive opportunities.

˙Customer Success & Account Strategy: Managed strategic portfolios of 50+ corporate accounts within the Foxconn Business Group. Built and sustained trusted client relationships through a consultative, solution-oriented approach. Delivered tailored, flexible logistics and supply chain solutions to support customer success, enhance loyalty, and showcase Jusda’s operational excellence. ˙Business & Sales Leadership: Oversaw both forwarding and warehousing businesses across South China. Developed and executed regional sales strategies to drive sustainable revenue growth and profitability. Successfully achieved an annual margin target of RMB ¥10 million, while expanding market presence and solution adoption across key accounts. ˙Team Leadership & Performance Development: Directed and mentored a cross-regional sales team, enhancing individual capabilities and overall productivity. Conducted regular performance reviews, team coaching sessions, and strategic planning meetings to align goals, identify growth opportunities, and foster a high-performance, client-focused culture. ˙Crisis Management & Executive Collaboration: During the COVID-19 lockdown in China, actively participated in group-level executive decisionmaking alongside the CEO. Played a key role in negotiating with Shenzhen government authorities to establish “closed-loop management” operations, enabling continuous import of raw materials and export of finished goods in compliance with national lockdown regulations. This initiative ensured uninterrupted shipment flows across Foxconn’s business units, maintaining customer delivery commitments and supporting operational continuity throughout the crisis period.

˙Strategic Account Development: Led regional account strategies across Central and Southern Taiwan, focusing on raw materials (steel, chemical, rubber) exported to Europe, Japan, and Southeast Asia. Delivered 20% YoY growth in marine freight revenue, with consistent 160% KPI achievement over five years. ˙Client Acquisition & Volume Growth: Prospected and managed a client base of over 2,000 accounts, driving annual volumes of approximately 3,500 TEUs. Retained 30+ key clients while actively expanding new business through networking and industry engagement. ˙CRM-Driven Sales Management: Utilized the company’s global CRM system to manage the full sales lifecycle, from lead qualification and opportunity tracking to conversion and after-sales follow-up. Conducted business reviews and account plans through CRM dashboards, enabling data-driven decisionmaking and opportunity forecasting at the managerial level. ˙Cross-functional Collaboration & Reporting: Coordinated closely with internal teams including Pricing, Finance, and Customer Service to resolve quotation and invoicing matters. Provided periodic reports and customer insights directly to the General Manager for strategic direction alignment.

˙Business & Sales Leadership: Directed both ocean and air freight operations with a strong focus on high-value segments such as fashion, wine & spirits, and ceramics for the European market. Developed and executed regional sales strategies that consistently delivered revenue growth, achieving a monthly gross margin target of NTD $500K. ˙Customer Relationship Management (CRM): Leveraged the company’s CRM platform to manage sales pipelines, track business opportunities, and monitor account development progress. Used CRM data to conduct periodic performance reviews, forecast revenue, and support strategic decisions at the branch level. ˙Client Success & Account Management: Oversaw a portfolio of 50+ B2B accounts across high-tech, importer/exporter sectors. Cultivated long-term relationships through a consultative approach, offering customized logistics solutions to resolve client-specific challenges and enhance retention. ˙People Leadership & Team Development: Oversaw a small office team , providing day-to-day guidance, task delegation, and operational alignment. Supported team members in achieving individual goals while maintaining service quality and branch efficiency. Encouraged open communication and continuous improvement through regular discussions and workflow reviews. ˙Branch Operations & P&L Management: Held full accountability for the Taichung branch’s operations, including profit & loss ownership, budget planning, cost control (~NTD $300K monthly), oƯice administration, HR supervision, and compliance with HQ standards. Implemented internal workflows and SOPs to improve service consistency and branch efficiency.

˙Sales Performance & Volume Growth: Managed an average of 150+ TEUs per month, covering electronic components, automotive parts, and perishables (e.g., orchids and fruits), consistently achieving and exceeding sales targets in both ocean and air freight segments. ˙Cold Chain Logistics Development: Initiated and implemented the company’s cold chain logistics solution, establishing SOPs and process flow for temperature-sensitive cargo. Successfully expanded into new market sectors and acquired 12 new clients, particularly in high-value perishables. ˙CRM-Based Customer Management: Utilized the company’s CRM system to track customer interactions, manage pipelines, and monitor key account development. Used CRM insights to support volume forecasting, performance reviews, and sales planning, ensuring consistent engagement with high-potential leads and existing clients. ˙Key Account Expansion & Profitability: Collaborated closely with the China regional office to overcome delivery constraints for a major customer, resulting in 250% volume growth and an additional ~USD $5K monthly margin for the account. ˙Overall Sales Achievement: Delivered a 50% increase in overall shipment volume and a 25% improvement in profit margins, driven by consultative selling, operational follow-through, and strategic customer engagement

˙International Assignment & Project Leadership: Selected by SONY Japan HQ's Elite Project Program and assigned to Malaysia to establish a regional supply chain hub. Successfully launched a new warehouse in Port Klang within 6 months, supporting logistics operations for 32+ destination countries including the US, Europe, Latin America, Japan, China, and the Middle East. ˙Supply Chain Optimization & Cost Reduction: Led end-to-end logistics operations under MMCC (Malaysia Multiple Countries Consideration) and NVOCC frameworks.Developed strategies to minimize LCL shipments and improve FCL utilization, resulting in USD $2.4M annual logistics cost savings through optimized container loading for over 300 containers weekly from Malaysia, Thailand, and Singapore. ˙ERP & WMS System Utilization: Worked extensively with SONY’s in-house ERP system (SPARKLE) for production,procurement, and shipping coordination. Simultaneously operated WMS systems for warehouse control, inventory visibility, and order fulfillment accuracy, enabling integrated management of inbound, outbound, and international logistics flows. ˙Global Coordination & Performance Monitoring: Coordinated supply plans and shipping capacity across 32+ countries to ensure on-time and budget-aligned deliveries. Directed logistics improvements for major product lines (BRAVIA, BLUE-RAY), monitored KPIs, and maintained performance reporting to senior management and clients. ˙Team & Warehouse Management: Managed warehouse operations with a team of 50+ personnel (including managers,supervisors, and operators). Oversaw daily execution, resource allocation, and process adherence, while ensuring alignment with factory sites and procurement teams across Asia. ˙Early Role – Taiwan Logistics Hub: Prior to Malaysia assignment, served as Senior Logistics Specialist in SONY Taiwan, overseeing export logistics for AUO’s LCD panel business (~1,000 TEUs / month). Responsibilities included inventory control, warehouse efficiency improvement, space negotiation with carriers, and resolution of delivery exceptions or claims across regions such as Brazil, Mexico, Europe, and Japan.

˙Early-Career Sales & Operations Experience: Started as a front-line sales representative and progressed to Sales Supervisor in 2005. Managed Japanese clients, primarily in the high-tech sector, and handled 200–300 tons of monthly air freight volume, contributing to steady revenue growth through consistent customer engagement and solution selling. ˙Customer Prospecting & Business Development: In the absence of CRM systems, relied on traditional methods such as business newspapers and classified ads to identify leads and develop new accounts—particularly in the bicycle industry, including major brands like Giant. ˙Hands-on Logistics Execution: Performed multi-role responsibilities, including personally driving a small truck to collect and deliver cargo, preparing shipping/export documentation, and supporting back-oƯice operations as an operator. Also followed up on collections and overdue payments, helping to minimize bad debt exposure for the company. ˙Cultural Influence & Professional Foundation: Gained valuable exposure to the discipline, precision, and attention to detail of Japanese corporate culture, which profoundly shaped my work ethic, communication style, and long-term professional attitude.