• Provided clients and prospective clients with information regarding services, spa
technology, and products offered.
• Ensured compliance with company standard and hospitality policies.
• Initiated and promoted upselling techniques to promote Patbenson Green Valley
hotel services and facilities to maximize room occupancy and overall revenue.
• Welcomed guests and responded to guest inquiries, requests, and issues in a timely,
personable, and efficient, manner to resolve guest concerns.