•Responsible for the overall ownership, advancement, coordination and completion of assigned tasks and activities •Projects involve customer management with a combination of software and services •Successfully completing tasks and activities while managing interactions between different internal departments, clients, and vendors to fulfill our contractual obligations •Initiates, plans, executes, controls, and completes tasks and activities effectively

•Responsible for the overall ownership, advancement, coordination and completion of assigned tasks and activities •Projects involve customer management with a combination of software and services •Successfully completing tasks and activities while managing interactions between different internal departments, clients, and vendors to fulfill our contractual obligations •Initiates, plans, executes, controls, and completes tasks and activities effectively

•Responsible for the overall ownership, advancement, coordination and completion of assigned tasks and activities •Projects involve customer management with a combination of software and services •Successfully completing tasks and activities while managing interactions between different internal departments, clients, and vendors to fulfill our contractual obligations •Initiates, plans, executes, controls, and completes tasks and activities effectively

•Responsible for the overall ownership, advancement, coordination and completion of assigned tasks and activities •Projects involve customer management with a combination of software and services •Successfully completing tasks and activities while managing interactions between different internal departments, clients, and vendors to fulfill our contractual obligations •Initiates, plans, executes, controls, and completes tasks and activities effectively

. Use problem-solving abilities to resolve unique customer problems . Contribute actively to the team by providing candid and useful feedback that assists in building out the Customer Support team infrastructure to help make Exodus better. . Assist users in navigating the intricacies of managing digital assets. . Create above-and-beyond customer service experiences

• Executed cryptocurrency and securities trades, identified market opportunities and risks • Conducted detailed technical and fundamental market analysis • Developed and implemented new trading strategies and performed risk management • Very knowledgeable about cryptocurrency projects and Blockchain networks • Mining crypto and running several nodes • Knowing in depth about market conditions, sentiments, macroeconomic events and equities markets

• Demonstrated an understanding of consulting skills such as closing the sale, building relationships, and focusing on the consumer. • Conducted consumer-facing activities to meet sales goals and to make each experience personal and memorable. • Focused on marketing the brand as a lifestyle, unique to each consumer, through building expertise • Led product training and knowledge transfer for sales reps to facilitate consumer engagement and sales. • Built brand presence through interaction with retailer through merchandising, display maintenance, and some POP and plan-o-gram compliance. • Provided competitive insights to management as requested. • Made significant impact on sales across multiple categories and improved the consumer buying experience. • Demonstrated effective decision-making skills and the ability to reason and take action in resolving problems while exhibiting professional sound judgment. • Completed call recaps, paperwork, and on-going personal training in a timely manner. • Strong research, analytical, problem-solving skills and time-management.

• Maintained organized and visually pleasing store displays. • Provided excellent customer service on a day-to-day basis. • Load/unload deliveries and store product onto designated areas. • Provide Excellent Customer Service to all customers

. Deliver excellent customer service while being fully knowledgeable of all AT&T products and services. . Demonstrated wireless services and product knowledge to customers, enabling them to make informed and quality decisions. . Trained many team members on company brand standards, culture, products and services.