• Revamped Neewee's product BPS (Bodhee Production Scheduler) for Portescap, focusing on Manufacturing, Quality, and SCM sections on the web application, meeting Phase 1 and Phase 2 requirements. • Created designs, prototypes, and wireframes tailored to Portescap’s needs. • Presented aligned designs, gathered feedback from teams and clients. • Collaborated with developers during the implementation phase. • Digitized Neewee's BPS User Manual using Visual Studio Code. • Coordinated with the DevOps team for a successful deployment. • Shared the digital manual with clients for effective usage guidance.

• Demonstrated understanding of customer needs. • Utilized effective communication skills with cross-functional teams and stakeholders. • Honed problem-solving abilities through addressing inquiries and conducting thorough customer research. • Documented interactions for reference and analysis. • Collaborated with internal teams for process improvements. • Ensured customer satisfaction by addressing concerns and providing solutions. • Gained expertise in supported products/services for accurate information and guidance.

• Interned at Indian Railways, specifically at the Rail Wheel Factory for one month. • Worked on rail wheel and axle production. • Gained in-depth knowledge through hands-on experience supervised by SSE/TTC. • Developed strong attention to detail in manufacturing processes. • Acquired skills in process optimization. • Enhanced problem-solving abilities through practical experience.