- Coordinated with international cross-functional teams to ensure projects ran smoothly. - Assigned tasks to linguists remotely working in more than 50 countries - Planned translation project timelines and keep track of progress to ensure timely delivery - Provided regular updates to clients and acted as the main point of contact for clients - Key clients include Sony Entertainment (God of War translation project), LRN (learning media translation), Pinkfong (song translation and voiceover project), Goat games (game translation), Nestle (Thailand), PUMA (marketing translation)

- Assisted the HR Manager in research for decision-making on topics such as COVID-19 regulations and foreign countries’ regulations for the management team business trip. - Managed expat staff documents, including visas, immigration reports, and HR records. - Trained staff on new HR software to improve proficiency and user satisfaction - Performed daily clerical duties, including coordination with maids and security guard, document management, mail sorting, and voicemail forwarding.