Burnaby, Metro Vancouver Regional District, British Columbia, Canada
• Facilitated 100+ weekly transactions, including account openings and loan applications, by proactively addressing client concerns, ensuring a smooth and compliant documentation process, which maintained client confidence
• Guided new clients through full onboarding process, including digital banking, account setup, KYC documentation, and product selection
• Developed client relationship and referred 10+ high-net worth individuals, adding over $10M in potential managed assets to branch portfolio