• Conducted demand forecasting for Japanese and Taiwanese product lines, reducing excess inventory by 20% within 3 months. • Designed seasonal merchandising and promotional strategies, driving over 10% sales growth. • Delivered customer service in English, handling complaints and improving overall satisfaction, demonstrating cross-cultural communication skills.

• Managed procurement of semiconductor components via MRP, achieving >95% on-time delivery and reducing the shortage rate to <5%. • Optimised inventory by cutting excess stock to <21 days and generated 5% additional revenue through the resale of surplus materials. • Coordinated with 25+ suppliers and internal production and project teams across Asia, building resilient supply relationships and ensuring alignment with client delivery goals. • Recommend New Product Introduction (NPI) projects by securing second-source suppliers, preventing schedule delays and maintaining production continuity.