Established strong client relationships to drive business development Recommended new financial and accounting software packages Replacing various non-integrated offerings Managed relationships with tax authorities, bankers and auditors Conducted reviews and evaluations for cost-reduction opportunities.

Operated cash register or POS system to receive payment by cash, check and credit card Accepted cash and credit card payments, issued receipts and provided change Answered customer questions and provided store information Delivered high level of customer service to patrons using active listening and engagement skills Helped customers find specific products, answered questions and offered product advice Completed daily recovery tasks to keep areas clean and neat for maximum productivity Trained new team members in cash register operation, stock procedures and customer services.

Engaged customers in friendly, professional dialogue to determine needs Answered incoming telephone calls to provide store, products and services information Assessed customer needs to provide assistance and information on product features.