RingCentral, Inc. is an American publicly traded provider of cloud-based communication and collaboration products and services for businesses. Being an Devops engineer I provide multiple services to my company as described below. 1)Support rotational on call and take care of any incident triggered by pagerduty related to voip,media and for the ownership component such as SBC. 2)real time troubleshooting and provide logs and result and further escalate to other team if needed. 3)Do monthly security patching,certification renewal, management of the component and creating new component(VM&BM) as per the need using multiple automation tools such as ADS, report troubleshoot any issue that comes in between the activity. 4)QoS:Analyse, report and troubleshoot any issue related to QoS using various tools such as Kibana, grafana, Empirix and zabbix. 5)Collaborate and work with different teams across the globe on different project as per the requirement of the company.

Orange Business, the business services arm of Orange S.A., is a global integrator of communications products and services for multinational corporations. 1)First level Troubleshooting over VoIP and other voice related services on Orange's backbone network. 2)Interacting with various stakeholders and international carriers to isolate and resolve the issues proactively and reactively. 3)Monitor and analyze service performance, such as network traffic quality of voice calls, and capacity. 4)Monitor voice services and escalate emergency technical issues beyond scope to maintain optimum up-time. 5)Support change management activities with service level VOIP pre and post checks to make it successful with best results.

Hughes offers managed network services for distributed enterprise businesses and government organizations. 1)Works for configuring HP and Techroute IOT devices over different client locations remotely. 2)Project Details: Wipro Nabard and Bharat petroleum. 3)Works for maintaining Hughes infrastructure. 4)To provide on call support to FE incase of any network outage with backbone troubleshooting over IP network. 5)Work in collaboration with different internet service provides to establishment and maintaining of hughes network.