The scope of work involved responding to customer enquiries on the company platform, explaining and presenting products/services to clients, and maintaining positive client relationships to increased sales through effective communication and support, and handled customer and client complaints efficiently.

The scope of work involved captured content for pre-planned TikTok campaigns, wrote engaging copy for TikTok content, hosted live streaming sessions on TikTok and Shopee aimed to achieve sales KPIs through engaging and interactive content.

The scope of work involved developed and executed content plans aligned with marketing strategies, captured and produced photo and video content, edited it for engagement and professionalism, and created compelling copy for various platforms, managed and uploaded content to social media, collaborated with influencers to promote products, and conducted live streaming on available platforms.