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Sophie Chen
Senior Project Coordinator 位於 WinWin PR Communications & Marketing
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Sophie Chen

Senior Project Coordinator 位於 WinWin PR Communications & Marketing
A highly adaptable and self-motivated Reporter and professional customer service representative with a diverse background spanning television, movies, real estate, and digital media reporting. Backed by 7 years of experience in producing content for online editions on YouTube and national newspapers, media sites in Taiwan. Complemented by 1 year of delivering exceptional customer service for a worldwide retail brand in London and 3 years of public relations experience for Taiwanese companies. Professional with a proven track record of delivering high-quality content and exceptional customer experiences in fast-paced, deadline-driven environments. Combines strong interpersonal skills, creativity, and a solutions-oriented mindset to consistently exceed expectations.​​​​​​​​​​​​​​​​
WinWin PR Communications & Marketing
National Chung Cheng University
台中市, 台灣

Featured Resume

Uploaded on mai 21ème 2024

Professional Background

  • Statut Actuel
    Employé
    Prêt à l'interview
  • Profession
    Editor
    Journalist
    Strategic Planning
  • Fields
    Stratégie
    Média
    Marketing / Communication
  • Expérience professionnelle
    6 à 10 ans (2 à 4 ans pertinente)
  • Management
    I've had experience in managing 1-5 people
  • Skills
    Word
    Excel
    PowerPoint
    Microsoft Office
    Communication
    Google Drive
    Photoshop
    Canva
    SEO
    News Writing
    Project Management
    Pr
    Premiere Pro
    Journalism
    Editing photos and videos
    CRM
    English language skills
    Japanese N3
    KOREAN LANGUAGE
  • Languages
    Chinese
    Natif ou Bilingue
    English
    Professionnel
    Japanese
    Intermédiaire
    Korean
    Débutant
  • Highest level of education
    Bachelor

Job search preferences

  • Desired job type
    Temps plein
    Intéressé par le travail à distance
  • Desired positions
    Business Development, Product Manager, Project Management, Business Operations, Process Design
  • Lieu de travail désiré
    United Kingdom
    Japan
    Taichung City, Taiwan
    United States
  • Freelance
    Indépendant à temps partiel

Work Experience

Senior Project Coordinator

juil. 2022 - Présent
New Taipei City, Taiwan
Public Relations Campaigns and Event Management • Designed comprehensive public relations campaigns for real estate clients, encompassing strategic planning, event coordination, and execution of promotional activities. • Organized and orchestrated high-profile events, ranging from product launches to industry conferences and networking functions, ensuring seamless execution and maximum visibility for clients. • Collaborated closely with clients to understand their unique objectives, tailoring PR campaigns to align with their goals, target audiences, and desired brand positioning. Media Relations and Executive Visibility • Facilitated media interviews and events for real estate company executives, positioning them as industry thought leaders and subject matter experts. • Leveraged extensive media contacts and relationships to secure coverage in prominent publications, TV, and online platforms, amplifying brand awareness and industry presence. • Prepared executives for media engagements, providing comprehensive briefings, talking points, and media training to ensure effective messaging and professional delivery. Strategic Communications and Market Intelligence • Developed and distributed strategic press releases pertaining to real estate and housing market trends, company announcements, and industry insights. • Conducted in-depth market research and analysis to identify newsworthy stories, emerging trends, and opportunities for proactive media outreach. • Collaborated with cross-functional teams, including marketing and sales, to align communication strategies with broader business objectives and marketing campaigns.

Senior Reporter

août 2021 - juil. 2022
1 yr 0 mos
New Taipei City, Taiwan
Content Strategy and Audience Growth • Spearheaded content initiatives that drove a remarkable 40% increase in daily website and Facebook visits through the creation of captivating, attention-grabbing news articles. • Exhibited a keen understanding of audience preferences and consumption patterns, crafting content strategies that resonated with target demographics and fostered engagement. • Leveraged SEO best practices and optimized articles for improved search visibility, driving organic traffic and expanding the online audience reach. Brand Media Campaigns and Client Success • Conceptualized and executed comprehensive media campaigns and exposure strategies for clients, delivering measurable results and tangible business impact. • Played an instrumental role in the successful expansion of a client's brand, contributing to the opening of 31 new retail locations within a year through effective promotional efforts. • Collaborated closely with clients to understand their unique objectives, tailoring media strategies to align with their goals and target markets. Editorial Leadership and Content Management • Served as the lead editor, overseeing the content creation process from ideation to publication, ensuring consistent quality and adherence to editorial standards. • Managed a team of writers and contributors, providing guidance, feedback, and editorial support to enhance the overall caliber of published content. • Implemented robust SEO strategies to optimize new articles for search engines, improving visibility and driving organic traffic to the website.

Real Estate Journalist

nov. 2019 - juil. 2021
1 yr 9 mos
New Taipei City, Taiwan
Real Estate Journalism and Content Creation • Produced a high volume of timely and insightful articles, averaging 3 pieces per day, covering the latest trends and developments in the dynamic real estate market. • Conducted in-depth research and analysis to uncover emerging patterns, market shifts, and industry insights, ensuring the accuracy and relevance of published content. • Crafted compelling narratives that combined expert commentary, statistical data, and market intelligence to provide readers with a comprehensive understanding of the real estate landscape. • Demonstrated a strong command of real estate terminology and industry-specific knowledge, enabling the production of authoritative and credible content. Industry Representation and Networking • Leveraged networking opportunities to build relationships with real estate professionals, developers, investors, and industry experts, gaining access to exclusive information and perspectives. • Served as a knowledgeable and engaging ambassador for the publication, promoting its brand and contributing to its reputation as a trusted source of real estate information.

Customer Representative

oct. 2018 - sept. 2019
1 yr 0 mos
New Taipei City, Taiwan
Sales Achievement and Customer Experience • Consistently surpassed individual sales targets, achieving an impressive average transaction value (ATV) of £45.6 and an items per transaction (IPT) rate of 1.65. • Effectively executed visual merchandising directives, leveraging selling tools and implementing best practices to create an immersive and engaging shopping experience for customers. • Demonstrated exceptional event organization and customer service skills, ensuring seamless execution of in-store events and delivering a superior level of service to enhance customer satisfaction. Business Analytics and Strategic Planning • Collaborated closely with the store manager, providing valuable insights and contributing to business analysis and strategic planning initiatives. • Actively participated in regular conference calls and contributed to end-of-week (EOW) reporting, facilitating data-driven decision-making and continuous process improvement. • Leveraged data analysis skills to identify trends, uncover opportunities, and propose actionable recommendations to drive sales growth and optimize operational efficiency. Professional Development and Leadership • Showcased a strong commitment to professional growth, actively seeking opportunities to expand knowledge and refine skills through ongoing training and development programs. • Demonstrated leadership potential by taking on additional responsibilities, mentoring junior colleagues, and contributing to team success through collaborative efforts. • Exhibited a solutions-oriented mindset, proactively addressing challenges and implementing innovative approaches to streamline processes and enhance productivity.

Newsletter Editor

nov. 2017 - sept. 2018
11 mos
New Taipei City, Taiwan
Digital Content Creation and Multimedia Production • Crafted engaging and informative articles for WeChat, providing valuable insights into English language learning and the vibrant lifestyle in the United Kingdom. • Produced authoritative and well-researched content pieces on visa-related policies, ensuring accurate and up-to-date information for the target audience. • Demonstrated strong multimedia skills by editing and post-producing course videos, ensuring a polished and professional final product. • Designed visually appealing posters and leaflets, utilizing principles of graphic design to effectively communicate messaging and promote offerings. Translation and Localization Services • Provided professional translation services for legal documents, including birth certificates, marriage certificates, and other vital records, ensuring accuracy and cultural sensitivity. • Leveraged in-depth knowledge of legal terminology and nuances to deliver precise and contextually appropriate translations. • Ensured timely turnaround of translation projects, adhering to strict deadlines while maintaining the highest quality standards. • Facilitated effective cross-cultural communication by bridging linguistic and cultural gaps, enabling clients to navigate complex legal processes seamlessly.

Marketing Campaign Manager

juin 2016 - févr. 2018
1 yr 9 mos
New Taipei City, Taiwan
Social Media Marketing & Event Planning • Strategically curated content and events, resulting in a remarkable 1000% increase in Facebook page likes within 7 months. • Closely collaborated with the Managing Director to devise marketing campaigns and promotional activities, personally executing events to drive customer engagement. Strategic Utilization of Social Platforms for Impactful Marketing • Leveraged data-driven insights to develop audience-centric content and event concepts aligned with consumer preferences. • Skillfully utilized social media features to publish meticulously designed posts targeting specific audience segments. • Orchestrated innovative online and offline events to actively engage with followers, continuously elevating brand exposure and buzz.

Entertainment Editor & Reporter

févr. 2015 - oct. 2017
2 yrs 9 mos
New Taipei City, Taiwan
Content Creation & Social Media Management • Produced high-quality, click-worthy content at a prolific rate, generating over 1,000,000 click-throughs per month, accounting for 12% of the total traffic. • Consistently ranked among the top 1-3 performers within the entertainment department, delivering exceptional content that captivated audiences. • Spearheaded the launch and growth of Liberty Times News Entertainment's Facebook fan page through a strategic content approach, accumulating an impressive 403,938 organic likes within 2.5 years, without any paid advertising. • Adeptly multitasked across content production, editing, social media management, reader engagement, and visual design, utilizing tools like Photoshop and InDesign to create compelling graphics for the main page. Strategic Content Marketing & Audience Engagement • Developed a deep understanding of audience preferences and consumption patterns, translating insights into compelling, highly shareable content that resonated with the target demographic. • Crafted a cohesive content strategy that seamlessly integrated written articles, visuals, and social media promotion, driving sustained engagement and brand loyalty. • Leveraged analytics to continuously optimize content performance, refining topics, formats, and distribution channels for maximum impact. • Cultivated a vibrant online community through responsive interaction, addressing reader inquiries promptly, and fostering a positive brand experience.

Entertainment Video Reporter

juil. 2014 - févr. 2015
8 mos
New Taipei City, Taiwan
Multimedia Content Production • Conducted diverse interviews with high-profile celebrities, seamlessly transforming these engaging interactions into captivating video news pieces. • Showcased exceptional multitasking capabilities by deftly handling writing, photography, narration, and editing tasks to produce compelling 4K news video footage. • Leveraged advanced videography techniques and creative storytelling approaches to elevate the visual appeal and narrative impact of multimedia content. • Demonstrated proficiency in utilizing industry-standard video editing software to meticulously craft polished final products that met the highest quality standards. Versatile Multimedia Journalist • Excelled in the role of a multimedia journalist, adeptly combining written, visual, and audio elements to create immersive and informative content experiences. • Exhibited a keen eye for detail and a natural talent for capturing compelling visuals, consistently delivering high-quality photographs and videos that complemented written narratives. • Showcased exceptional communication skills, conducting insightful interviews that extracted valuable insights and quotable soundbites from subjects. • Consistently delivered multimedia projects on tight deadlines, effectively managing multiple tasks and prioritizing efficiently to meet production schedules.

TV Program Executive Intern

juil. 2013 - août 2013
2 mos
New Taipei City, Taiwan
Multifaceted Content Creation and Production • Undertook a diverse array of duties encompassing reporting, news and feature writing, in-depth research, meticulous fact-checking, proofreading, conducting interviews, news editing, and studio filming. • Crafted compelling TV program scripts and expertly edited music video segments for the weekly ranking section, ensuring a seamless and engaging viewing experience. • Developed insightful and thought-provoking questions for Korean and Japanese artists, facilitating captivating interviews for MTV Taiwan's popular JKPOP show. Versatile Multimedia Storyteller • Leveraged exceptional writing skills to craft narratives that captivated audiences across various platforms, from print to television and digital media. • Demonstrated a keen eye for detail and a commitment to accuracy, ensuring the highest standards of fact-checking and proofreading in all content produced. • Exhibited proficiency in multimedia production, seamlessly integrating video, audio, and visual elements to create immersive and engaging storytelling experiences. • Showcased strong interpersonal skills, adeptly conducting insightful interviews that extracted compelling insights and quotable soundbites from subjects.

Education

Bachelor of Arts (BA)
傳播系
2008 - 2014
Description
Nomination: Nominated for Best Production Design of Taiwan Grass Roots Movies Awards for student film project Lost (With the role of Set Designer & Makeup, Costume Designer) Unipolar: ENews Website Backstage Manager, Production & Broadcasting and Lifestyle Reporter Leadership: Leader of the Arts & Design Team of Films & News Festival and Leader of General Affairs @ 2014 Graduating Production