I work in IT with more than five years of experience dedicated to performance improvement and system correction. I have mastered the handling of large automated process management (batch processing) together with the ability to solve associated system errors. Callidus ODI Frameworks is my area of expertise since I have detailed knowledge of this software that deals with sales commission management. I have experience with ServiceNow software as an instrument for IT problem tracking and resolution. I participated in moving development-stage work towards becoming live products for production. I have handled numerous NIPR cases as part of my work that involves insurance agent license and appointment procedures. The proficiency I have in SQL enables me to build customized reports tailored for clients. I excel at solving problems and learning technical systems and put in considerable effort to accomplish targets. I work successfully on teams and adapt to different systems and maintain high motivation for achieving success. In my workplace I demonstrate team compatibility and possess two years' experience managing an employee team of eight members.

All stages of performance testing form the foundation of my experience where I lead requirement gathering activities for test scenario development and execution and reporting. I demonstrate strong expertise in creating LoadRunner scripts as well as protocol applications that include Web (http/html) and True Client and Web services. My work includes successful completion of multiple performance tests that included load tests and endurance testing and baseline assessment and stress testing and I achieve strong results in analyzing test outcomes to discover performance issues. The abilities I possess enable me to monitor server performance through detailed reporting systems that track TPS results with response durations across a spectrum of resources. I use HP Load Runner and HP Performance Center plus I engage in customer meetings to check how projects align with requirements.