Business Program Manager, Foxconn, Taipei, Taiwan 2023 – Present • Lead Business Program Manager for ROVOX, a Foxconn self-branding AI robotic total solution in Waste Industry (2024 Most Promising Newcomer Award) - Led ROVOX successfully entered the North America market; sold to top 2 waste industry leaders - Closed $10M+ USD in sales across 10+ deployments; managed full development lifecycle and hardware readiness from concept through mass production (MP) - Served as Executive Assistant to the U.S. VP supporting internal ops and client success - Directed cross-functional alignment between engineering, procurement, after-sales, and field teams—integrating customer feedback into design iterations and ensuring successful deployments. - Defined process flows, coordinated ECOs, and managed product design iterations based on real-time field feedback - Directed CM relationships and ensured project milestones, verification testing, and delivery schedules were met without compromising cost and quality • Key Client Program Management (OEM/JDM/ODM) – Beats (Apple), Google, ZOOX (Amazon), OURA Ring - Directed end-to-end program budget management (CAPEX, NRE, build costs), preparing internal/external cost books and leading weekly executive reviews with clients to ensure alignment and transparency - Conduct Manufacturing Value Analysis (MVA) with factory leaders, maximizing profitability while maintaining cost structures that were clear and defensible to customers. - Oversaw program scheduling and customer communications, achieving 100% on-time delivery and reducing overhead costs by 15% through optimized timelines and resource allocation. - Designed and implemented KPI frameworks, driving cross-functional performance improvements across engineering, procurement, and operations, resulting in measurable efficiency gains and stronger customer satisfaction.

• Served as lead interface with international client (Shopify), managed product requirements and delivery timelines. • Facilitated alignment between engineering and production to ensure a smooth NPI-to-MP transition – successfully launched and shipped 60,000+ units to market • Oversaw contact negotiations to balance client satisfaction with commercial goals, increased revenue and long-term partnership