My name is “Shu-Yang Pan”, I enjoy meeting new people and finding way to help them have an uplifting experience. I had many varieties of work service experience. In those experience that I knew how to establish and maintain the proper business relationship with customers and peers as well as performing necessary administrative duties as required and other duties as assigned. Work Experience: Developer Engineer • Contrel Technology Oct. 2014 – Nov. 2016 • Implement, analyzes, diagnoses, evaluate and troubleshoots technical equipment problems, and support company systems in the field. • Maintain, support, and guide proper training to all users • Assist in new equipment integration, “add-ons,” and upgrades • Provide feedback to the headquarters based on experience gained with customers Process Engineer • Ying Han Technology Jan. 2017 - July 2018 • Development of five-axis laser cutting machine • Test parameters for cutting metal materials Process Engineer • ChipMOS Technology Oct. 2018 – Nov. 2019 • Test wafer cutting parameters • Investigate production line process abnormalities and propose improvements • Import new cutting process • Develop cost-reducing processes Developer Engineer • Photonicore Technology Feb. 2020 – Present • Develop fiber optic components • Development of high-power fiber laser • Developing high-power fiber optic amplifiers for space