Maintenance of computer/laptop hardware, PABX, Windows servers and network; phone repair; preparing employee onboarding (email, laptop/pc, access); website maintenance.

Maintained electronic equipment (chiller, freezer, HT, ESB POS), CCTV, electrical appliances; building and asset maintenance; internal IT support; managed operational staff (OB & drivers); vendor coordination; administration and reporting.

EDP processes for Accurate accounting application and server data entry for inventory/warehouse; created social media content and online shop content; prepared employee onboarding (email, laptop/PC, server access); CCTV installation; installed and migrated Windows Server (Windows Server 2008 R2) and server hardware backups.

Served as server administrator (Windows Server 2008); provided IT staff support for Melawai Group.

Provided product knowledge support and training for Advan laptop sales to vocational school students and teachers across Indonesia; prepared training materials and hands-on practice including laptop BOM.

Hardware-focused IT role; worked on projects for Bank Mandiri, Bank BNI, PT. Irian Petrosium Ltd, PT. Indrilco Hulu.

Responsible for product knowledge support through delivery; troubleshooting hardware and software; tasks included CCTV installation, server support, network design, PC assembly, Windows installation, and general IT technical support.