Planned career break focused on upskilling in Data Analytics and AI/ML; strengthened fundamentals in application support, testing, and documentation; hands-on practice with Excel analytics, Python basics, and testing fundamentals.

Provided GIS application and operational support for fibre network planning projects, handled data issues and validations, performed geospatial data checks and reconciliation on 500+ network designs, supported L1/L2 troubleshooting by analysing data inconsistencies and coordinating fixes, executed manual testing identifying ~20% defects, prepared technical reports, BOQs, and design summaries, and worked in SLA-driven environments meeting turnaround times.