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T. V. Suryalakshmi
Design & Fibre Engineer (GIS & Application Support)
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T. V. Suryalakshmi

Design & Fibre Engineer (GIS & Application Support)
IT Support / GIS Product Support professional with 3+ years of experience supporting GIS applications and geospatial data in telecom environments. Hands-on experience in ArcGIS/ESRI-style application support, data validation, issue analysis, and client coordination. Strong in L1/L2 support activities including troubleshooting, documentation, and SLA-driven service delivery. Open to US/UK shifts and remote, client-facing roles.
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Anna University Chennai
चेन्नई जिला, तमिल नाडु, भारत
印度

专业背景

  • 目前状态
  • 专业
    软体工程师
    系统、网络管理员
  • 产业
    资讯服务
  • 工作年资
    2 到 4 年
  • 管理经历
  • 技能
    GIS Application Support
    L1/L2 Troubleshooting
    Geospatial Data Validation
    Incident & Issue Analysis
    User Support & Ticket Handling
    Manual Testing
    Defect Identification
    Root Cause Analysis
    SLA Adherence
    Documentation & Reporting
    Client & Stakeholder Communication
    Microsoft Excel
    Microsoft PowerPoint
    SmallWorld GIS
    GSA Lite
    NIG
    Citrix Server
  • 最高学历
    大学

求职偏好

  • 目前状态
    正在积极求职中
  • 预期工作模式
    全职
    对远端工作有兴趣
  • 希望获得的职位
    GIS Analyst
  • 期望的工作地点
    चेन्नई जिला, तमिल नाडु, भारत
  • 接案服务
    兼职接案者

工作经验

Career Break & Upskilling

2023年3月 - 现在
Planned career break focused on upskilling in Data Analytics and AI/ML; strengthened fundamentals in application support, testing, and documentation; hands-on practice with Excel analytics, Python basics, and testing fundamentals.
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Design & Fibre Engineer (GIS & Application Support)

2019年10月 - 2023年2月
3 年 5 个月
Provided GIS application and operational support for fibre network planning projects, handled data issues and validations, performed geospatial data checks and reconciliation on 500+ network designs, supported L1/L2 troubleshooting by analysing data inconsistencies and coordinating fixes, executed manual testing identifying ~20% defects, prepared technical reports, BOQs, and design summaries, and worked in SLA-driven environments meeting turnaround times.

学历

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工学学士(BEng)
Electronics & Communication Engineering
2015 - 2019
简介
Completed Bachelor of Engineering in Electronics & Communication Engineering with CGPA 7.5. Coursework and projects focused on electronics, communication systems, and related engineering principles.

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