价格方案
列印
Avatar of the user.

Tan Hui En

-
Higher Nitec in IT Systems and Network graduate. Hands-on in system deployment and IT troubleshooting. Outgoing and adaptable with admin support experience. Good at communication and problem-solving.
Meta IT
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Institute of Technical Education
新加坡共和国
新加坡共和国

精选履历

上传于 2025年11月20日

专业背景

  • 目前状态
    就学中
  • 专业
    后端开发人员
  • 产业
    软件
  • 工作年资
    小於 1 年 (小於 1 年相关工作经验)
  • 管理经历
  • 技能
    Word
    Excel
    PowerPoint
    Microsoft Office
    Communication
    Photoshop
    word
    powerpoint
  • 语言能力
    Chinese
    母语或双语
    English
    进阶
  • 最高学历
    高中职

求职偏好

  • 目前状态
    目前没有兴趣寻找新的机会
  • 预期工作模式
    Intern
    对远端工作有兴趣
  • 希望获得的职位
    Customer Service
  • 期望的工作地点
    新加坡共和国
  • 接案服务
    不提供接案服务

工作经验

Meta IT

Meta IT
实习生
2025年2月 - 2025年6月
5 个月
新加坡共和国
Deployed and configured laptops and desktops for staff use Set up BIOS and operating systems Assisted users with basic IT troubleshooting and setup Gained experience in a professional IT environment
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service desk

NCS Group
实习生
2024年1月 - 2024年6月
6 个月
新加坡共和国
Service Desk Intern | NCS (2024) The position required delivering initial IT support services to users through problem-solving of hardware and software and network-related issues. The ticketing system received incident logs which the intern maintained before escalating issues to proper channels for prompt resolution. Helped manage system accounts through password reset services and access request handling and new user onboarding procedures. The knowledge base documentation received support from me to optimize troubleshooting methods. The service desk received an average of XX tickets per day/week which I resolved at a XX% rate within SLA. (fill in numbers if you have them) I worked alongside senior service desk engineers to learn ITIL best practices which enhanced my ability to provide better customer service.

学历

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其他
Higher Nitec in IT Systems and Network
2023 - 2026
活动和社团
NIL
简介
I am Tan Hui En, a 20-year-old IT student at ITE College East, specializing in IT Systems and Network. I am enthusiastic, motivated, and hardworking, with a strong eagerness to learn and grow in the IT field. Although I do not yet have professional experience, I am committed to developing my skills through hands-on practice in areas such as network configuration and IT systems support. I am seeking internship and entry-level opportunities where I can apply my knowledge, gain practical experience, and contribute to organizational success.
非学位课程(例如 Coursera 证书)
GCE'N'Level Cert
2019 - 2022
活动和社团
Girl Guides (Patrol Leader 2021-2022)

资格认证

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Google × Coursera
证照编号: 1VGN2BR7RT23
发照日期 2025年4月
永久有效
Logo of the organization.
Google × Coursera
证照编号: 0VNK9PLXMJG0
发照日期 2024年8月
永久有效
Logo of the organization.
Google × Coursera
证照编号: BEZQ8JAJ2RPW
发照日期 2024年7月
永久有效
Logo of the organization.
Google × Coursera
证照编号: GJZC33XT5PBY
发照日期 2024年7月
永久有效
Logo of the organization.
Google × Coursera
证照编号: LTFPE8JDWYE6
发照日期 2024年6月
永久有效
Logo of the organization.
Google × Coursera
证照编号: 2ZA3AE6BSCNT
发照日期 2023年9月
永久有效

职场能力评价