Terri Chen

A certified project lead and operations chief with 15 years of experience in client service, brand strategic planning, systematic management and company operations in the creative agency industry. Skilled at navigating critical challenges, identifying issues, and implementing effective solutions. Proficient in Microsoft Office, iOS, Google Workspace, AI and SaaS tools including Chatgpt, Perplexity, Notion, Asana, Relay.app and Canva. 10 THINGS ABOUT ME: 1. Skilled and self-disciplined project management expert 2. Passionate about workflow and organization behavior optimization 3. Attentive to client and team needs with empathy for project success 4. Enjoy cross-culture team collaboration and management 5. Embrace opportunities to step outside the comfort zone and learn new skills 6. Love starting things from scratch, whether in teams or solo 7. Prioritize health and wellness, transparent and open communications; avoid overtime 8. Jazz enthusiast — 20 years experience in tap dance; now learning jazz drumming and singing 9. Climbed the three most peculiar stones in Norway - Preikestolen, Kjeragbolten, Trolltunga 10. Keen backpacker and travel enthusiast

The Spor Space

New York University

Taipei, 台灣

Taiwan

https://thesporspace.com/

Featured Resume

CH_Terri_Chen_Resumé.pdf

Uploaded on Jun 3rd 2025

ChihHuiChen_CV_ALL.pdf

Uploaded on Jun 3rd 2025

Professional Background

Current Status
Unemployed
Profession
Communications
・
Project Manager
・
Strategic Planner
Fields
Corporate Support
・
Marketing / Communications
・
Design
Work Experience
More than 15 years (10-15 years relevant)
Management
I've had experience in managing 5-10 people
Skills
Microsoft Office
Communication
Canva
Slack
Notion
airtable
Asana
Whimsical
Google Workspace
Apple iWorks
Relay
iOS
Project Management
Project Coordination
Workflow Optimization
Client Relationship Management
Brand Strategy
Branding & Marketing
Languages
English
・
Professional
Highest Level of Education
Master

Job Search Preferences

Current Status
Ready to interview
Desired Job Type
Full-time
・
Interested in working remotely
Desired Positions
Project Director, Brand Strategic Consultant, Chief Operation Officer, Chief of Staff
Desired Work Locations
Taipei City, Taiwan
・
Taiwan
Freelance
Part-time freelancer

Work Experience

Founder

The Spor Space

・

Freelance

May 2024 - Present

Taipei City, Taiwan

Project Management / Business Operation & Workflow Design / Brand Consultant / Career Coach / Design Advisor / Copywriter

Chief of Staff

TransBiz

・

Full-time

Aug 2022 - Apr 2024

・

1 yr 9 mos

Taipei City, Taiwan

As Chief of Staff, my primary role involves supporting the CEO in formulating effective operational strategies for informed decision-making. Additionally, I initiated and coordinated projects, overseeing both domestic and international teams for planning and execution. After the company reorganization, I led a seven-member growth team, aiding internal startups in establishing core processes, business strategies, operational optimization plans, and brand identities. Following organizational restructuring, I led the consulting service team, internally redesigning departmental processes and system architecture. Externally, I orchestrated customer journeys throughout Q1 2024, guiding clients in goal setting and management, monitoring goal achievement rates and customer satisfaction, and adapting service content and resource allocation as necessary.

Project Director

ADC STUDIO

May 2018 - Sep 2021

・

3 yrs 5 mos

Taipei City, Taiwan

My responsibilities include initiating concepts and strategies to meet client needs, motivating the design team, and nurturing client relationships. Our clients span various domains including retail, F&B, startups, manufacturing, and medical clinics. Selected clients: HTC Vive Arts, China Resource (Beijing/Jinan/Shanghai), Argo Yacht Club, YUN Estate Hotel, MMHG Hospitality Group.

Senior Brand Consultant

Vetica Group

Aug 2017 - May 2018

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10 mos

Taipei City, Taiwan

As a strategic consultant and project manager, I collaborated with design teams to formulate branding strategies. This involved conducting market trend analysis, competitor research, and interviews with corporate stakeholders. From there, we developed corporate identity and application systems, while also offering branding workshop services. Additionally, I oversaw scheduling and budgeting for all design teams, developed annual PR plans, served as chief editor for company news and case studies, organized design exhibitions, and created and edited training content for branding seminars. Selected clients: BenQ Materials, 3D Manufacturing, Fubon Group, Bionime, Sun Chain Group, Formosa Farms.

Brand Manager

Intenza Fitness

Oct 2016 - Jul 2017

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10 mos

Taoyuan City, Taiwan

Reporting directly to the CEO, I led the marketing team in establishing brand strategy, planning and executing marketing campaigns, coordinating domestic and international fitness events such as TaiSPO, IHRSA, and FIBO. Additionally, I collaborated with a strategic partner in Germany to develop boutique gym programs. Concurrently, I served as the company's spokesperson. In my capacity as branding head, I participated in weekly strategic meetings and monthly management meetings, contributing to organizational reform and the establishment of the German branch. I also designed and implemented branding workshops.

Marketing Manager

AI Group

Mar 2012 - Sep 2015

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3 yrs 7 mos

Taipei City, Taiwan

In my role, I led corporate branding and visual design projects, collaborating with interior, product, and visual design teams. I established work procedures and principles, contributing to the creation of a comprehensive wayfinding system for residential community projects in collaboration with over 30 local property developers and retailers. By the third year, our design team achieved a revenue of $9 million. Additionally, I worked with the product design team in a collaborative project with Barovier & Toso, a renowned Italian luxury lighting company. Together, we created a new series of chandeliers, blending Taiwanese design with Italian craftsmanship.

Marcom Project Manager

JRV International

Apr 2002 - Oct 2008

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6 yrs 7 mos

Taipei City, Taiwan

In this role, I gained valuable experience in project management while collaborating with design and production teams. Together, we developed branding strategies, design concepts, and marketing materials. I also validated Chinese and English copies for brand stories and marketing/sales materials. Our clients spanned diverse industries including high fashion, retail, luxury hotels, real estate, and arts and culture. Selected clients: JOYCE Boutique, Just Gold, Georg Jensen, WHY AND ½ , Single Noble, Regent Hotel Group, Ambassador Hotel, The Puli Shanghai, Park Place Shanghai, The Mall, Jasper Villa Xinyi, NIKE, National Museum of Natural Science, CHA CHA THÉ, XUEXUE Foundation, Park Lane by CMP.