Ho Chi Minh City, Vietnam
- Developed and maintained core features for the order management system serving millions of users and partners, using ReactJS/TypeScript for the frontend and Golang/Node.js for backend microservices.
- Optimized the performance of order processing APIs, reducing average latency by 60% (from 400ms to 160ms) and ensuring high availability during major sales events.
- Successfully built and launched a real-time parcel tracking feature, which increased customer satisfaction by 25% and reduced support ticket volume by 15%.
- Established and maintained CI/CD pipelines (Jenkins, Docker, Kubernetes) to automate deployment processes, reducing the time to deploy new features from hours to just 15 minutes.
- Collaborated closely with Product Managers and QA engineers in an Agile/Scrum environment to analyze requirements, design technical solutions, and ensure product quality.