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Avatar of Tiffany Bai(白欣芮).
Tiffany Bai(白欣芮)
行銷企劃、營運客服
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Tiffany Bai(白欣芮)

行銷企劃、營運客服
欣芮，意即「茂盛的小草」 有強韌生命力、樂於挑戰 #活動企劃與專案管理 #新功能/服務流程規劃 #客戶關係管理與維護
新光人壽保險股份有限公司
Logo of the organization.
國立臺灣師範大學
台北市, 台灣
타이완

Professional Background

  • Current status
    Unemployed
    ・
    Open to opportunities
  • Profession
    Marketer
    ・
    Customer Service / Support
    ・
    Event Planner
  • Fields
    Insurance
    ・
    Information Services
    ・
    Music
  • Work experience
    4-6 years (4-6 years relevant)
  • Management
    I've had experience in managing 1-5 people
  • Skills
    Microsoft Office
    Canva
    PBI
    SQL
  • Languages
    Chinese
    ・
    Native or Bilingual
    English
    ・
    Intermediate
  • Highest level of education
    Bachelor

Job search preferences

  • Desired job type
    Full-time
    ・
    Interested in working remotely
  • Desired positions
    品牌宣傳及媒體公關人員、 行銷企劃人員、活動企劃人員、傳播媒體企劃人員
  • Desired work locations
    Datong District, Taipei City, Taiwan
    ・
    Songshan District, Taipei City, Taiwan
    ・
    Zhongshan District, Taipei City, Taiwan
  • Freelance
    Non-freelancer

Work Experience

客群經營規劃專員

新光人壽保險股份有限公司
・
Full-time
4월 2023 - 6월 2024
・
1 yr 3 mos
Songshan District, Taipei City, Taiwan
工作內容： 1.客群年度專案企劃、執行 2.高端客戶經營與活動主持 3.網站內容規劃及需求檢測 4.社群文案撰寫/輔銷物設計 ------------------- 實際成效： 完成兩次線上活動，總計參與客戶數達6萬人（註冊/投票） 統籌新創行銷活動：輔銷品團購網、《客群萬事通》好客名單介紹

行政客服

立吉富線上金流股份有限公司
・
Full-time
4월 2019 - 8월 2022
・
3 yrs 5 mos
Zhongshan District, Taipei City, Taiwan
工作內容： 1.功能、服務流程SOP規劃 2.新進人員基礎教育訓練 3.會員資料、申請合約審核 4.LINEOA、信件/電話客服 ------------------- 實際成效： 擬訂發票註銷功能、冷凍大宗物流申請流程 擔任發票/物流組長，培訓5-6名新進人員 統籌編撰新官網服務說明、QA、公告文案

行政助理暨活動企劃員

存在音樂
・
Full-time
9월 2018 - 3월 2019
・
7 mos
Xinyi District, Taipei City, Taiwan
工作內容： 1.活動策劃執行 2.市場情報蒐集 3.店面金流管理 4.顧客關係維護 ------------------- 實際成效： 活動籌辦，經歷：憨人咖啡講座主辦人、CRM分享主講人 活動協辦，經歷：存在感羚羊外景節目負責人、聖誕音樂會主持人

Education

Logo of the organization.

國立臺灣師範大學

Bachelor’s Degree
・
教育
2013 - 2017