-Strong Customer service and communication skills with more than 13 years of experience
-In a managerial role for 8 years which manage multi-national team
-Have plan and operate numbers of public events
-Conduct tailor-made corporate training
-Sales management, marketing, strategic management, and business planning
-Increasing the value of current customers while attracting new ones.
-Ensuring that safety and service standards are complied with at all times
-Documentations and reports for local authorities ,Customs ,Immigrations & Quarantine.
-Supervising cabin crew administrative requirements, performance
-Plan and conduct CRM training to all staff under CAD requirements
-Service Delivery Department OJT training Mentor
-Ensure flight safety & security
-Deliver excellent in-flight service
-Administering first aid ,medical care ,evacuation procedures and fire fighting if required in the case of an emergency