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Trang Luong
Sales manager
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Trang Luong

Sales manager
With experience in sales, contract management, API integration support (SAP/ERP), e-invoicing/digital signature solutions, and promotional program implementation for leading brands (TCL VN, AICE VN, KOVA PAINT....). Skilled in cross-functional coordination, legal compliance, and technical troubleshooting to drive operational efficiency and customer success.
Phòng khách hàng Doanh nghiệp - TTKD VNPT TP. Hồ Chí Minh
Logo of the organization.
Ho Chi Minh Open University
Thành phố Hồ Chí Minh, Việt Nam
Vietnam

Professional Background

  • Current Status
    Employed
  • Profession
    Account Manager
    CS Advisor
    Mobile Marketing Specialist
  • Fields
    Advertising
    Marketing / Communications
    Digital
  • Work Experience
    4-6 years (4-6 years relevant)
  • Management
    I've had experience in managing 1-5 people
  • Skills
    Microsoft Office
    Word
    Excel
    Google Drive
    PowerPoint
  • Languages
    Chinese
    Intermediate
    English
    Intermediate
  • Highest Level of Education
    Bachelor

Job Search Preferences

  • Current Status
    Open to opportunities
  • Desired Job Type
    Part-time
    Interested in working remotely
  • Desired Positions
    Administration Staff
  • Desired Work Locations
    Ho Chi Minh City, Vietnam
  • Freelance
    Full-time freelancer

Work Experience

Account Manager (AM) - Phòng Khách Hàng Doanh Nghiệp 1

Jan 2019 - Present
Ho Chi Minh City, Vietnam
1. Sales & Contract Signing Consultation & Sales: Receive customer inquiries and recommend suitable solutions (e-invoicing, digital signatures, accounting/tax software). Present products/services (e.g., e-invoice packages, digital tokens from VNPT, FPT, Viettel, SAP/ERP accounting software, tax declaration software). Prepare quotations and negotiate contracts. Contract Signing: Draft service contracts (e-invoicing, digital signatures, software). Guide customers through legal procedures (if required). Sign contracts in person or electronically (using digital signatures). 2. API Integration Support (SAP, ERP, Accounting Software) System Integration: Assist in API integration between e-invoicing/digital signature systems and the customer’s accounting software (SAP, ERP, MISA, Fast, Bravo, etc.). Synchronize invoice data, product catalogs, and customer lists from ERP to e-invoicing systems. Troubleshoot synchronization errors. Training & Guidance: Train customers on API usage and automated data import/export. Prepare technical documentation (API guides) if needed. 3. E-Invoicing & Digital Signature Services Guidance E-Invoicing Implementation: Install software/hardware (signing tokens, USB tokens). Guide account registration and configuration (invoice templates, serial numbers, etc.). Provide training on creating, issuing, tracking, canceling, and adjusting invoices. Digital Signatures (Token/Viettel-CA, VNPT-CA, FPT-CA, etc.): Assist with registration and renewal of digital signatures. Install drivers and signing tools on computers. Train users on digital signing for invoices, tax declarations, and contracts. 4. Tax E-Software & Digital Government Services Support Tax Declaration Software (HTKK, iHTKK, T-VAN): Install and configure tax software (connecting to tax authorities). Guide VAT, PIT, and financial reporting submissions. Resolve submission errors (digital signature issues, internet connection problems, etc.). National Public Services: Support account registration on the National Public Service Portal (tax, insurance, customs filings). Integrate business software with government systems (e.g., e-customs clearance). 5. Other Responsibilities After-Sales Support: Address customer inquiries via email/phone/Zalo/TeamViewer. Update tax policy changes affecting software. Reporting: Track implementation progress and report to management. Job Requirements Experience in sales/consulting for accounting, tax, or ERP software. Knowledge of APIs, e-invoicing (Publish/Token mechanisms, XML/JSON). Strong communication and user training skills. Familiarity with SAP, MISA, HTKK, iHTKK, or similar software. Let me know if you'd like any refinements for a specific job position!

Sales manager

BLUESEA JSC
Full-time
Mar 2017 - Present
Ho Chi Minh City, Vietnam
Job Description: Support the end-to-end execution of promotional programs for major brands (e.g., TCL VN, AICE VN, KOVA PAINT), ensuring compliance, smooth coordination with stakeholders, and efficient internal/external collaboration. Key Responsibilities: Legal & Contract Support: Assist in drafting, reviewing, and finalizing contracts related to promotional campaigns (e.g., agency agreements, vendor contracts, government permits). Ensure compliance with local regulations and brand guidelines. Track contract milestones, renewals, and terminations. Government & Agency Coordination: Liaise with government agencies to secure necessary approvals (e.g., trade promotions, event permits). Work with third-party agencies (marketing, PR, logistics) to align on campaign execution. Resolve regulatory or procedural issues affecting promotions. Internal Department Collaboration: Technical Team: Coordinate system setup (e.g., promo codes, tracking tools, CRM updates). Finance & Accounting: Verify budgets, process invoices, and reconcile expenses. Marketing/Sales: Align on campaign timelines, deliverables, and reporting. Operational Execution: Monitor program rollout, troubleshoot delays, and escalate critical issues. Prepare post-campaign reports (participation rates, ROI, compliance audits). Requirements: Experience in marketing, legal/admin support, or project coordination. Familiarity with Vietnamese trade promotion regulations. Strong organizational and multitasking skills. Ability to work with cross-functional teams (internal departments, agencies, government). Preferred: Background in FMCG, electronics, or retail industries. Basic understanding of financial/accounting processes.

Education

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Bachelor’s Degree
Luật kinh tế
2013 - 2017