LINE Giftshop / LINE Shopping Mall Service - Supported two B2C services with user base of 400+ million. - Gathered requirements by conducting user, stakeholder interviews along with comprehensive review including competitive analysis. - Identified user problems, created user stories for 100+ functions. - Worked closely with planners from Korea to define product requirements, road map and manage deadlines. - Managed multiple projects simultaneously and successfully launched a new service - LINE Shopping Mall in FY22. LINE Shopping Integration - Integrated 100+ LINE Shopping, LIVE Commerce sellers. - Instructed 30+ technical document and created integration flows to new sellers, conducted backend setting and order testing.

- Managed and executed marketing strategies to promote Surface products to enterprise through press conference, events and online projects - Assisted enterprises and schools through workshops to use Surface more efficiently thereby increasing productivity - Organized or supported 5+ commercial events to drive customers' usage and awareness for Surface products - Assisted to launch 3+ new Surface products during FY21 - In charge of all related Surface product marketing materials and documents - Responsible for EDM design, newsletter, product information localization