• Managed production flow 4000+ products / month from raw materials to finished product • Make production plans for each product launched every week and ensure that each production process is in according with the calendar timeline • Managed and controlled production Muslimahbasic team and supervised daily operation of 10 person Quallity Control team • Organized purchasing and procurement of production process and Monitored raw materials supplies to ensure production line continuity • Managed budgeting costs used for production and coordination with finance team • Ensured production goals were met through efficient use of resources • Conducted weekly performance reviews and provided feedback to team members • Coordination and collaborate with all of the Muslimahbasic production team and other department to ensure successful product launched • Resolved conflicts among employees and maintained a positive work environment • Coordination with tailors vendor periodically to ensure the production process runs well according to the SOP and timeline • Managed production administration with daily, weekly and monthly report

 Serve Muslimahbasic special customers ( jastipers ) and maintain good relationship with customers  Recruit 1000+ potential customers ( jastipers ) recommending goods or services and explaining how the Musllimahbasic products can benefit them  Communicate with customers regarding their experiences using the Muslimahbasic products or services with upselling and cross selling strategic  Answer any questions customers may have about the Muslimahbasic products and services.  Explain about Muslimahbasic’s product knowledge and handling customer complaints in order to identify the cause of the problems and try to resolve them quickly and precisely  Managed CRM administration with daily, weekly and monthly report  Create 3 new CRM program for maintain good relationship with Muslimahbasic customers  Collaborate with digital marketing teams to align marketing strategies with overall business goals and objectives  Develop and exec ute Muslimahbasic CRM programs across various channel

 Managed 500+ / day data entry Mustaqily program in project management administration  Handle referral project of Reseller Premium as a special customers of Evermos  Managed Customer Relationship Management and customer loyalty program of Evermos referral project  Help and contribute in community and partner Evermos  Create content plan and copywriting for CRM programs in referral project  Broadcast to 2000+ / day to Evermos Reseller Premium as a digital marketing strategy and customer engagement for maintain good relationship with customers  Communicate with 1000+ premium reseller of Evermos by telegram group or personal chat as a customer service for serve and handling complaint customers