Nov 2022 - Present
- 建立內部會員數據生態系統cyberbiz→CDP(bebit)→CRM(叡揚)→Evox雲端話機,其中協同外部廠商API串接包含:產品、會員、訂單、標籤資料
- 協同廠商利用官網量化銷售資料,找出人場或的,人分析,做出銷售決策樹
- 利用AI工具、CDP廠商數據、GA分析,分別做出產品關聯性銷售數據,提供產品開發投入資源重要決策
- 歷年年會製作品牌品類含競品的趨勢分析,幫助了解競爭對手跟市場趨勢
- 經營Line社群,圈住重要粉絲,取得重要互動數據,型碩品牌TA圓形,季節性保養趨勢數據
- 實際執行SCRUM工作法,提升組內效率(工作效率提升200%以上)
- 實際執行組內OGSM工作法,釐清目標,協同組內分工,打造敏捷團隊
Designed and implemented an internal membership data ecosystem: Cyberbiz → CDP (Bebit) → CRM (Giant) → Evox cloud phone system, integrating APIs with external vendors for product, member, order, and tag data.
Partnered with vendors to analyze quantitative sales data from the official website, identifying customer segments and developing sales decision trees.
Leveraged AI tools, CDP data, and Google Analytics to generate product correlation sales insights, guiding resource allocation for product development.
Conducted annual brand category trend analyses, incorporating competitor insights to inform market and competitive strategies.
Managed Line communities to engage key fans, collecting interaction data and analyzing brand target audience profiles and seasonal care trends.
Implemented Scrum methodology, boosting team efficiency by over 200%.
Applied the OGSM framework to define clear objectives, enhance team collaboration, and build an agile workforce.