Recruitment
.Managed recruitment for manufacturing positions, filling an average of 50 positions per month, and collaborated with external agencies to address frontline workforce shortages.
.Led a recruitment project for manufacturing supervisors, successfully hiring five mid-level managers, 60% of whom remained for over a year.
.Implemented industry-academia collaboration programs, establishing partnerships with technical colleges and government agencies to develop talent and effectively supplement frontline workforce needs.
Employee Relations
.Conducted employee interviews and consultations to ensure timely responses to employee needs.
.Managed labor relations negotiations and handled grievance cases to safeguard the rights of both employees and the organization.
.Conducted exit interviews to analyze turnover reasons and optimize retention and recruitment strategies.
.Designed and executed internal client and employee satisfaction surveys, utilizing data analysis to propose improvements and enhance employee retention.
Training & Development
.Designed onboarding training programs to accelerate new hire adaptation and improve retention rates.
.Applied for TTQS and successfully achieved the Bronze Award; assisted in the application for the National Talent Development Award to enhance the organization’s visibility in talent development.
.Participated in the implementation of an e-learning platform, overseeing course digitization and contributing to course coding logic design.