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William Lu
Senior QA Engineer
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William Lu

Senior QA Engineer
Accomplished Senior Test Automation Engineer with over 12 years of extensive experience in Software Quality Assurance, Test Automation, and team management. Proven expertise in planning, designing, and executing comprehensive test strategies for complex software systems. Demonstrated ability to lead cross-functional teams, mentor engineers, and manage projects to successful completion. Skilled in conducting risk assessments, managing stakeholder relationships, and ensuring timely project delivery. Proficient in test automation, defect tracking, test coverage analysis, and collaboration with cross-functional teams. Committed to continuous improvement through the adoption of new testing methodologies, tools, and best practices.
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BTSE
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逢甲大學 Feng Chia University
台北市, 台灣
Taiwan

Featured Resume

Uploaded on Aug 21st 2024

Professional Background

  • Current status
    Unemployed
    Ready to interview
  • Profession
    Project / Product Management
    QA / Test Engineer
    Technical Manager
  • Fields
    Information Services
    SaaS / Cloud Services
    Software
  • Work experience
    More than 15 years (10-15 years relevant)
  • Management
    I've had experience in managing 5-10 people
  • Skills
    python
    Manual Testing
    Automation Testing
    Quality Assurance
    Leadership + Management
    Customer Service
    Communication
    C
    C++
    Shell Script
    Test Planning
    test case design
    Test Execution
    Test Management
    System Testing
    Performance Testing
    Strategic Planning
  • Languages
    Chinese
    Native or Bilingual
    English
    Fluent
  • Highest level of education
    Master

Job search preferences

  • Desired job type
    Full-time
    Interested in working remotely
  • Desired positions
    SR. Software QA Engineer, QA Manager, QA Leader, Project Leader
  • Desired work locations
    Taiwan
  • Freelance
    Part-time freelancer

Work Experience

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Senior QA Engineer

BTSE
Full-time
Sep 2024 - Nov 2024
3 mos
Taipei City, Taiwan
*Take care quality of BTSE Crypto Exchange Platform
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Project Leader | Senior Automation Test Engineer

Zealogics Inc
Full-time
May 2023 - Apr 2024
1 yr 0 mos
Tainan City, Taiwan
• Oversaw a team of 6 test automation engineers, providing mentorship, conducting performance evaluations, and facilitating professional development. • Conducted comprehensive risk assessments and implemented proactive mitigation strategies. • Cultivated strong relationships with client-side teams, facilitating effective stakeholder management. • Managed project ticket assignments, testing schedules, test statuses, bug statuses, code review, and TOI tasks. [Results]: Achieved a 25% reduction in both ASML machine and personnel expenses. Skills: Python, TestComplete, Management, Communication
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Senior QA Engineer | Senior Customer Service Engineer, DLP SDK

Jul 2014 - Jan 2023
8 yrs 7 mos
- Led a cross-functional team of up to 10 members, coordinated sustained activities, dispatched SEG cases, set goals and objectives, and ensured alignment with overall business strategies. - Created test specification documents, test cases, and executed test cases of both manual and automation. - Spearheaded comprehensive reviews of automation flows and cases, defining strategic scopes for optimized test automation. - Authored and maintained comprehensive documentation for the knowledge base [Result]: Reducing support calls by 25% - Automated test cases using Python with RobotFramework and Selenium, increasing test coverage and efficiency. [Result]: Increase 30% automation coverage rate and 50% efficiency. - Collaborated with support engineers/product teams to verify and reproduce issues reported from customer sites/product teams, identifying root causes and collaborating with RD to develop solutions. - Defined a team SOP and created a consistent test environment for the kernel driver release, according to the Windows Hardware Quality Labs (WHQL) testing requirement. [Result]: Increase 20% driver release efficiency. Skills: API, Exploratory, Black/White/Grey Box, Performance, Stress/Load, Module, Compatibility, Security, System, and Unit Testing. Python, C++, Shell Script, RobotFramework, Selenium.
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Senior Customer Service Engineer , WorryFree Business Security Advanced

Jun 2013 - Jul 2014
1 yr 2 mos
Taipei City, Taiwan
- Handle reported issues from internal stakeholders or priority customers. - Reviewing, and dispatching SEG cases to members. - Designed and implemented the remote debug tool and built up standardization and auditable hotfix release flow, which provides proactive support to customers and decreased communication costs between the technical support team and customers. [Result]: Reduce 30% case turnover rate.
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QA Engineer, WorryFree Business Security Advanced

May 2010 - Jun 2013
3 yrs 2 mos
Taipei City, Taiwan
- Created test specification documents, test cases, and executing test cases. - Collaborated with the operation team in cross countries for the integration test script and meet release requirements in a tight schedule. - Handled the internal beta testing and external beta testing. [Result]: Served over 100,000+ customers. Skills: UI, Exploratory, Black/White/Grey Box, Performance, Stress/Load, Module, Compatibility, Security, System, and Unit Testing.
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Firmware Engineer

Apr 2006 - Apr 2010
4 yrs 1 mo
Taiwan
• Developed firmware for LCD TVs using C, ensuring smooth operation and adherence to product specifications. • Implemented enhancements to improve firmware performance efficiency by 20%. • Identified and resolved firmware-related issues through thorough testing and validation. • Developed and maintained Electric controlling system using Java.

Education

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Master’s Degree
Information Engineering and Computer Science
2003 - 2005
Activities and societies
逢甲童軍團 STO FCU (Scout Club) 2003-2005
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Engineer’s Degree
Information Engineering and Computer Science
1998 - 2003
Activities and societies
逢甲童軍團 STO FCU (Scout Club) 1998-2003 逢甲道德重整合唱團 Moral Re-Armament Sing-out Feng Chia 1998-1999