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William Lu
Senior QA Engineer
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William Lu

Senior QA Engineer
Accomplished Senior Test Automation Engineer with over 12 years of extensive experience in Software Quality Assurance, Test Automation, and team management. Proven expertise in planning, designing, and executing comprehensive test strategies for complex software systems. Demonstrated ability to lead cross-functional teams, mentor engineers, and manage projects to successful completion. Skilled in conducting risk assessments, managing stakeholder relationships, and ensuring timely project delivery. Proficient in test automation, defect tracking, test coverage analysis, and collaboration with cross-functional teams. Committed to continuous improvement through the adoption of new testing methodologies, tools, and best practices.
Logo of the organization.
BTSE
Logo of the organization.
逢甲大學 Feng Chia University
台北市, 台灣
Taiwan

CV Pilihan

Diunggah pada 21 Agt 2024

Latar Belakang Profesional

  • Status sekarang
    Tidak bekerja
  • Profesi
    Project / Product Management
    QA / Test Engineer
    Technical Manager
  • Bidang
    Layanan Informasi
    Saas / Cloud Services
    Software
  • Pengalaman Kerja
    Lebih dari 15 tahun (relevan 10-15 tahun)
  • Management
    Saya berpengalaman mengelola 5-10 orang
  • Skil
    python
    Manual Testing
    Automation Testing
    Quality Assurance
    Leadership + Management
    Customer Service
    Communication
    C
    C++
    Shell Script
    Test Planning
    test case design
    Test Execution
    Test Management
    System Testing
    Performance Testing
    Strategic Planning
  • Bahasa
    Chinese
    Bahasa ibu atau Bilingual
    English
    Fasih
  • Pendidikan tertinggi
    Master

Preferensi pencarian kerja

  • Status sekarang
    Siap untuk wawancara
  • Jenis pekerjaan yang diinginkan
    Full-time
    Tertarik bekerja jarak jauh
  • Jabatan pekerjaan yang diinginkan
    SR. Software QA Engineer, QA Manager, QA Leader, Project Leader
  • Lokasi pekerjaan yang diinginkan
    Taiwan
  • Bekerja lepas
    Pekerja lepas paruh waktu

Pengalaman Kerja

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Senior QA Engineer

BTSE
Full-time
09/2024 - 11/2024
3 mos
Taipei City, Taiwan
*Take care quality of BTSE Crypto Exchange Platform
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Project Leader | Senior Automation Test Engineer

Zealogics Inc
Full-time
05/2023 - 04/2024
1 yr 0 mos
Tainan City, Taiwan
• Oversaw a team of 6 test automation engineers, providing mentorship, conducting performance evaluations, and facilitating professional development. • Conducted comprehensive risk assessments and implemented proactive mitigation strategies. • Cultivated strong relationships with client-side teams, facilitating effective stakeholder management. • Managed project ticket assignments, testing schedules, test statuses, bug statuses, code review, and TOI tasks. [Results]: Achieved a 25% reduction in both ASML machine and personnel expenses. Skills: Python, TestComplete, Management, Communication
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Senior QA Engineer | Senior Customer Service Engineer, DLP SDK

07/2014 - 01/2023
8 yrs 7 mos
- Led a cross-functional team of up to 10 members, coordinated sustained activities, dispatched SEG cases, set goals and objectives, and ensured alignment with overall business strategies. - Created test specification documents, test cases, and executed test cases of both manual and automation. - Spearheaded comprehensive reviews of automation flows and cases, defining strategic scopes for optimized test automation. - Authored and maintained comprehensive documentation for the knowledge base [Result]: Reducing support calls by 25% - Automated test cases using Python with RobotFramework and Selenium, increasing test coverage and efficiency. [Result]: Increase 30% automation coverage rate and 50% efficiency. - Collaborated with support engineers/product teams to verify and reproduce issues reported from customer sites/product teams, identifying root causes and collaborating with RD to develop solutions. - Defined a team SOP and created a consistent test environment for the kernel driver release, according to the Windows Hardware Quality Labs (WHQL) testing requirement. [Result]: Increase 20% driver release efficiency. Skills: API, Exploratory, Black/White/Grey Box, Performance, Stress/Load, Module, Compatibility, Security, System, and Unit Testing. Python, C++, Shell Script, RobotFramework, Selenium.
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Senior Customer Service Engineer , WorryFree Business Security Advanced

06/2013 - 07/2014
1 yr 2 mos
Taipei City, Taiwan
- Handle reported issues from internal stakeholders or priority customers. - Reviewing, and dispatching SEG cases to members. - Designed and implemented the remote debug tool and built up standardization and auditable hotfix release flow, which provides proactive support to customers and decreased communication costs between the technical support team and customers. [Result]: Reduce 30% case turnover rate.
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QA Engineer, WorryFree Business Security Advanced

05/2010 - 06/2013
3 yrs 2 mos
Taipei City, Taiwan
- Created test specification documents, test cases, and executing test cases. - Collaborated with the operation team in cross countries for the integration test script and meet release requirements in a tight schedule. - Handled the internal beta testing and external beta testing. [Result]: Served over 100,000+ customers. Skills: UI, Exploratory, Black/White/Grey Box, Performance, Stress/Load, Module, Compatibility, Security, System, and Unit Testing.
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Firmware Engineer

04/2006 - 04/2010
4 yrs 1 mo
Taiwan
• Developed firmware for LCD TVs using C, ensuring smooth operation and adherence to product specifications. • Implemented enhancements to improve firmware performance efficiency by 20%. • Identified and resolved firmware-related issues through thorough testing and validation. • Developed and maintained Electric controlling system using Java.

Edukasi

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Master (S2)
Information Engineering and Computer Science
2003 - 2005
Aktivitas dan komunitas
逢甲童軍團 STO FCU (Scout Club) 2003-2005
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Gelar Insinyur
Information Engineering and Computer Science
1998 - 2003
Aktivitas dan komunitas
逢甲童軍團 STO FCU (Scout Club) 1998-2003 逢甲道德重整合唱團 Moral Re-Armament Sing-out Feng Chia 1998-1999