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William Lu
Senior QA Engineer
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William Lu

Senior QA Engineer
Accomplished Senior Test Automation Engineer with over 12 years of extensive experience in Software Quality Assurance, Test Automation, and team management. Proven expertise in planning, designing, and executing comprehensive test strategies for complex software systems. Demonstrated ability to lead cross-functional teams, mentor engineers, and manage projects to successful completion. Skilled in conducting risk assessments, managing stakeholder relationships, and ensuring timely project delivery. Proficient in test automation, defect tracking, test coverage analysis, and collaboration with cross-functional teams. Committed to continuous improvement through the adoption of new testing methodologies, tools, and best practices.
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BTSE
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逢甲大學 Feng Chia University
台北市, 台灣
台灣

精選履歷

上傳於 2024年8月21日

專業背景

  • 目前狀態
    待業中
  • 專業
    產品經理
    QA、測試工程師
    技術經理
  • 產業
    資訊服務
    軟體即服務 / 雲服務
    軟體
  • 工作年資
    15 年以上 (10 到 15 年相關工作經驗)
  • 管理經歷
    我有管理 5~10 人的經驗
  • 技能
    python
    Manual Testing
    Automation Testing
    Quality Assurance
    Leadership + Management
    Customer Service
    Communication
    C
    C++
    Shell Script
    Test Planning
    test case design
    Test Execution
    Test Management
    System Testing
    Performance Testing
    Strategic Planning
  • 語言能力
    Chinese
    母語或雙語
    English
    進階
  • 最高學歷
    碩士

求職偏好

  • 目前狀態
    正在積極求職中
  • 預期工作模式
    全職
    對遠端工作有興趣
  • 希望獲得的職位
    SR. Software QA Engineer, QA Manager, QA Leader, Project Leader
  • 期望的工作地點
    Taiwan
  • 接案服務
    兼職接案者

工作經驗

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Senior QA Engineer

BTSE
全職
2024年9月 - 2024年11月
3 個月
台北市, 台灣
*Take care quality of BTSE Crypto Exchange Platform
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Project Leader | Senior Automation Test Engineer

Zealogics Inc
全職
2023年5月 - 2024年4月
1 年 0 個月
台南市, 台灣
• Oversaw a team of 6 test automation engineers, providing mentorship, conducting performance evaluations, and facilitating professional development. • Conducted comprehensive risk assessments and implemented proactive mitigation strategies. • Cultivated strong relationships with client-side teams, facilitating effective stakeholder management. • Managed project ticket assignments, testing schedules, test statuses, bug statuses, code review, and TOI tasks. [Results]: Achieved a 25% reduction in both ASML machine and personnel expenses. Skills: Python, TestComplete, Management, Communication
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Senior QA Engineer | Senior Customer Service Engineer, DLP SDK

2014年7月 - 2023年1月
8 年 7 個月
- Led a cross-functional team of up to 10 members, coordinated sustained activities, dispatched SEG cases, set goals and objectives, and ensured alignment with overall business strategies. - Created test specification documents, test cases, and executed test cases of both manual and automation. - Spearheaded comprehensive reviews of automation flows and cases, defining strategic scopes for optimized test automation. - Authored and maintained comprehensive documentation for the knowledge base [Result]: Reducing support calls by 25% - Automated test cases using Python with RobotFramework and Selenium, increasing test coverage and efficiency. [Result]: Increase 30% automation coverage rate and 50% efficiency. - Collaborated with support engineers/product teams to verify and reproduce issues reported from customer sites/product teams, identifying root causes and collaborating with RD to develop solutions. - Defined a team SOP and created a consistent test environment for the kernel driver release, according to the Windows Hardware Quality Labs (WHQL) testing requirement. [Result]: Increase 20% driver release efficiency. Skills: API, Exploratory, Black/White/Grey Box, Performance, Stress/Load, Module, Compatibility, Security, System, and Unit Testing. Python, C++, Shell Script, RobotFramework, Selenium.
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Senior Customer Service Engineer , WorryFree Business Security Advanced

2013年6月 - 2014年7月
1 年 2 個月
台北市, 台灣
- Handle reported issues from internal stakeholders or priority customers. - Reviewing, and dispatching SEG cases to members. - Designed and implemented the remote debug tool and built up standardization and auditable hotfix release flow, which provides proactive support to customers and decreased communication costs between the technical support team and customers. [Result]: Reduce 30% case turnover rate.
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QA Engineer, WorryFree Business Security Advanced

2010年5月 - 2013年6月
3 年 2 個月
台北市, 台灣
- Created test specification documents, test cases, and executing test cases. - Collaborated with the operation team in cross countries for the integration test script and meet release requirements in a tight schedule. - Handled the internal beta testing and external beta testing. [Result]: Served over 100,000+ customers. Skills: UI, Exploratory, Black/White/Grey Box, Performance, Stress/Load, Module, Compatibility, Security, System, and Unit Testing.
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Firmware Engineer

2006年4月 - 2010年4月
4 年 1 個月
台灣
• Developed firmware for LCD TVs using C, ensuring smooth operation and adherence to product specifications. • Implemented enhancements to improve firmware performance efficiency by 20%. • Identified and resolved firmware-related issues through thorough testing and validation. • Developed and maintained Electric controlling system using Java.

學歷

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碩士學位
Information Engineering and Computer Science
2003 - 2005
社團活動
逢甲童軍團 STO FCU (Scout Club) 2003-2005
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工程師學位
Information Engineering and Computer Science
1998 - 2003
社團活動
逢甲童軍團 STO FCU (Scout Club) 1998-2003 逢甲道德重整合唱團 Moral Re-Armament Sing-out Feng Chia 1998-1999

職場能力評價