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Winda Rosalina
Desk Collection, HR, Administration, Contact Center, email service
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Winda Rosalina

Desk Collection, HR, Administration, Contact Center, email service
Analyst Operation (Payment - Collection) who responsible for collecting debt through a phone call and whatsapp. She ever join a project teams specialization bucket of SpayLater and achieve target. Winda experienced in another companies as HR Payroll, collection, Admin Staff and Customer Service. She is bachelor degree from Gunadarma University, Information System study program IPK 3.21.
Logo of the organization.
PT. Shopee International Indonesia
Logo of the organization.
Universitas Gunadarma
Jawa Barat, Indonesia

Featured Resume

Uploaded on 7월 11일 2024

Professional Background

  • Current status
    Unemployed
    Open to opportunities
  • Profession
    Other
  • Fields
    Banking
    FinTech / InsurTech
    Finance
  • Work experience
    1-2 years (1-2 years relevant)
  • Management
  • Skills
    Administrasi dan Pengarsipan
    Verification and Validation
    Teamwork
    Communication
    Collections
    Negotiation skills
    Microsoft Office
  • Languages
    Indonesian
    Fluent
  • Highest level of education
    Bachelor

Job search preferences

  • Desired job type
  • Desired positions
  • Desired work locations
  • Freelance

Work Experience

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Analyst Operations (Payment - Collection)

12월 2021 - 3월 2023
1 yr 4 mos
Kota Administrasi Jakarta Selatan, Jakarta, Indonesia
1. Handling collection debitur SpayLater/Spinjam by call and WhatsApp (bucket 31-60)
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HR Compensation & Benefit Staff

3월 2021 - 9월 2021
7 mos
Kota Administrasi Jakarta Timur, Jakarta, Indonesia
1. Input absence, overtime, incentive admin or AO (area Sulawesi, Lampung, and Papua Branch) 2. Make a report for payroll. 3. Input medical plafon branch to manual sistem by excel.
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Remedial & Collection 1 Staff (Desk Collection)

3월 2020 - 3월 2021
1 yr 1 mo
Kota Administrasi Jakarta Timur, Jakarta, Indonesia
• reminder to the customer about the due date by phone (bucket 0-31) • made a report customer by sistem.

Customer Service

8월 2018 - 10월 2018
3 mos
Kota Depok, West Java, Indonesia
• Handling inbound call. • Make a outbound call for verification customer address. • Print out delivery report items for couriers. • Entry data inbound items to system by scan barcode on conos. • Made a data outbound items by scan barcode on conos. • serving to customer who wants sending items.
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Staff Admin

2월 2018 - 4월 2018
3 mos
Kota Administrasi Jakarta Selatan, Jakarta, Indonesia
• Print out absences telesales and admin employee except, Sales Manager. • Made a outgoing calls for new candidate employees for training schedule by trainer. • Scan CV a new employees who pass the training to various outsourcing companies specifically for telesales employees. For signing work contract • Assist employees in connecting to outsourcing companies related to the BPJS, SALARY, INCENTIVES.

Education

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Bachelor’s Degree
Sistem Informasi
2013 - 2017
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High School Diploma
IPA
2010 - 2013
Activities and societies
Paskibra, OSIS

Licenses & Certifications

Google Analytics Academy
Expiration Date: 6월 2026
Google Digital Garage
Credential ID: DN6 8PR S2B
Issued 6월 2023
No Expiration Date

Make an Easy - Web with Framework Code Igniter

Lembaga Pengembangan Komputerisasi Universitas Gunadarma
Credential ID: 1702011010116024
Issued 4월 2017
No Expiration Date

Building Mail Server Using Qmail

LepKom Universitas Gunadarma
Credential ID: 1403010754515414
Issued 3월 2014
No Expiration Date