1) Research, outline, and create easy-to-understand over fifty technical documents such as user guides, quick start guides, and installation guides. 2) Work with development and product leads to review and update current content. 3) Use a diverse array of tools such as Adobe InDesign, Adobe illustrator, SharePoint, or mark-down languages for creation. 4) Maintain the company's knowledge base to ensure accuracy and usability for end users. 5) Proofread and edit content for grammar, spelling, style, and consistency to meet the brand personality. 6) Develop and maintain internal database of reference materials, including user guide templates, glossary, graphics, etc.

Conference interpreting and translation @ GITI, NCUE 1) faculty committee meeting (consecutively) 2) meeting agendas Consecutive Interpreting @ Language Center, NCUE 1) Local traditions and cultural practices at Chiayi 2) Taiwan's history, especially the period when Taiwan was under Japanese colonial rule Thesis translation - open assess @ Center for Teacher Education, NCUE 1) https://doi.org/10.3390/su132111615 2) https://doi.org/10.3390/su13169475 Textbook translation @ Bilingual Education Research Center, NCUE Including the math and physics for the junior high.

This was a short-term position in the Engineering Department. I was responsible for translating internal travelers, procedures, and operational manuals, as well as occasional consecutive interpreting.

1) Managed and coordinated the entire bidding process for car engine projects, such as answering buyer inquiries, preparing proposals, and finalizing the contract. 2) Ensured the team completes all projects on time, including all the paperwork, such as purchase orders to the manufactures, test reports, and other necessary documents. 3) Translated internal documents in both directions, English-to-Mandarin and Mandarin-to-English, such as test reports, troubleshooting guidebooks and sales opportunity reports for engineers or CEO. 4) Handled everyday office tasks, such as coordinating team meetings/events, providing support to the head of the Division, and more. 5) Managed and organized international forums for clients and all the regional representatives. 6) Executed procurement and logistics activities, such as generating and tracking purchase orders, applying for import tax waivers, and ensuring timely delivery of engine materials.

1) Managed customer accounts and work with the quality department to solve customer complaints and achieved near 100% customer satisfaction. 2) Facilitated communication across various stakeholders, such as foreign customers, factories, and the R&D department. 3) Translated meeting notes for foreign customers and local suppliers. 4) Organized annual company Christmas parties.