Avatar of Yenlin Lai.
Yenlin Lai
Trade Marketing Expert | Account Management | Project Management | Cross-function cooperation
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Yenlin Lai

Trade Marketing Expert | Account Management | Project Management | Cross-function cooperation
Hi, I’m Charlie. I have 5-6 years of experience in Sales and Marketing roles, focusing on Trade Marketing in the retail industry. When I'm in working mode, I am known for my attention to detail, logical thinking, and strong execution ability, as acknowledged by my co-workers. Here are my experiences with my top 6 skills: 1. Account Management : - Managed relationships with over 120 branches, handling a business scale of 24M+ per year. This included agents, chain stores, and e-commerce platforms, achieving up to 180% performance improvement for key customers. 2. Project Management: - Allocated 20% of work time to planning dealer promotional campaigns, involving discussions with dealers, sales data analysis, product selection, cost-benefit calculations, and campaign planning. Utilized the PDCA method to continuously improve subsequent campaigns. 3. Cross-Functional Collaborations: - Executed monthly campaigns for 1,500 physical and e-commerce dealers, managing a 20M target campaign per month. Ensured effective communication of promotional rules via mail and the official website. Enhanced campaign application processes by collaborating with customer service, IT, and sales teams to resolve issues promptly and reduce customer complaints. 4. Marketing Strategy Formulation: - Developed monthly promotions based on market trends, competitor analysis, seasonal variation, and data-driven insights to boost dealer performance, surpassing 300% vs. Q1 2022. 5. Sales Performance Analysis: - Monitored and analyzed event operation data to gain insights into market demands and industry trends. 6. Trade Marketing Promotion: - Developed monthly promotions for home appliance dealers through comprehensive market research on trends, competitors, and seasonal factors. Followed up with strategic market plans and promotional campaigns based on data-driven insights. If you are looking for a talent with experience in Account Management Manager and Business Development Manager , please feel free to contact me at [email protected].
RINNAI TAIWAN CORPORATION
Chihlee University of Technology(CLUT)
台北市, 台灣
台灣

Featured Resume

Uploaded on 9月 11日 2024

Professional Background

  • 現在の状況
    無職
    面接の用意ができています
  • Profession
    Communications
    Event Management
    Sales
  • Fields
    Retail
  • 職務経験
    4〜6年 (2〜4年関連の実務経験)
  • Management
    I've had experience in managing 5-10 people
  • Skills
    Communication
    Account Management
    Marketing Strategy
    Retail Sales
    Project Management
    Business Management
    Sales Promotion
    Problem-Solving Skills
    Time Management Skills
    Operational Efficiency
    Creative Thinking
    Briefing
    Event Planning & Management
    Sales Data Management and Analysis
  • Languages
    English
    中級者
    Japanese
    流暢
    Chinese
    ネイティブまたはバイリンガル
  • Highest level of education
    Bachelor

Job search preferences

  • Desired job type
    フルタイム
    リモートワークに興味あり
  • Desired positions
    業務人員
  • 希望の勤務地
    Japan
    Taipei City, Taiwan
  • Freelance
    非フリーランス

Work Experience

Marketing Specialist

5月 2023 - 5月 2024
1 yr 1 mo
Kaohsiung City, Taiwan
Rinnai Corporation is a renowned Japanese company in the home appliance manufacturing industry, primarily known for its water heaters, gas stoves, and other kitchen and bathroom appliances. It operates a fully integrated business model, from design and production to sales, holding approximately a 25% market share in Taiwan. My role as a Marketing Specialist involved proposing and executing monthly promotional plans for distributors, handling promotional campaigns for consumers, calculating costs and benefits for special projects, procuring or collaborating with external companies, and coordinating communication with internal departments. During this period, I executed nearly 20 distributor campaigns, each with targets ranging from 100 million to 200 million NTD. Additionally, I was fully responsible for drafting consumer event plans, planning event processes, monitoring execution, handling customer complaints during events, and optimizing content. In this position, I effectively utilized my prior experience with distributors to provide accurate insights and timely marketing strategies to drive sales. The most significant improvement area was in internal communication skills.

Consultant

3月 2023 - 4月 2023
2 mos
Kaohsiung City, Taiwan
1.Recruitment and Talent Acquisition: Assigned to the technology sector team, primarily responsible for recruiting contract personnel. Additionally, assisted in recruiting talent for retail and manufacturing industries. 2.Cold Calling and Candidate Sourcing: Conducted cold calls and utilized human resource websites to identify suitable candidates.

Assistant to GM

10月 2022 - 12月 2022
3 mos
Kaohsiung City, Taiwan
1. Project Management: Internal control process innovation, e-commerce website updates, designing process roadmaps. 2. Business Strategy Planning: Writing five-year business plans and conducting market research. 3. Sales and Marketing: Executing corporate furniture projects for commercial spaces, managing social media and e-commerce websites, including posting, listing and delisting products, price adjustments, content creation, and serving as a social media operator .

Sales Account Specialist

6月 2020 - 4月 2022
1 yr 11 mos
Taipei City, Taiwan
During my tenure at Casio, I dedicated 20% of my work time to project management, specifically planning dealer promotional campaigns. This involved engaging in discussions with dealers, analyzing sales data, selecting products, calculating cost-benefits, and planning campaigns. I employed the PDCA (Plan-Do-Check-Act) method to continuously improve subsequent campaigns. In terms of workflow optimization, I significantly enhanced efficiency by creating PSI reports and setting up a Line official account bot for 24/7 customer service. Additionally, I transformed sales data into visual dashboards to identify insights, resulting in a 95% reduction in departmental working time costs. My responsibilities also included monitoring and analyzing event operation data to gain insights into market demands and industry trends. I resolved dealer violations related to special merchandise sales, thereby improving dealer relationships. In account management and client relationship management, I managed relationships with over 120 branches, handling a business scale of over 24 million NTD per year. This included working with agents, chain stores, and e-commerce platforms, achieving up to a 180% performance improvement for key customers.

Sales Representative

8月 2019 - 2月 2020
7 mos
Taipei City, Taiwan
1.Sales Performance: Exceeded group performance, reaching 9M in Q4 2019, and achieved 95% of the Q4 2019 performance KPI.

Associate Manager

7月 2018 - 8月 2019
1 yr 2 mos
Kyoto, Japan
1.Sales and Marketing: Supported sales and marketing initiatives to attract guests and increase occupancy rates. Participated in promotional events and managed social media postings to enhance the hotel’s brand. 2.Leadership: Led and motivated a team of 8-10 hotel staff, fostering a collaborative work environment.

Retail Specialist

5月 2017 - 4月 2018
1 yr 0 mos
Kaohsiung City, Taiwan
1.Face to Face sales:Professional camera equipment rental service.Face to individual, film staff, producer.

Education

Bachelor’s Degree
Department of Finance
2013 - 2018

Licenses & Certifications

TOEIC 640

ETS
Expiration Date: 9月 2026
University of Pennsylvania
Credential ID: CCBQHHE0QCIB
Issued 8月 2024
No Expiration Date
Coursera
Issued 8月 2024
No Expiration Date

Japanese-Language Proficiency Test (JLPT N2)

日本國際交流基金會
Credential ID: N2A074212T
Issued 12月 2019
No Expiration Date
Logo of the organization.
Adobe
Issued 8月 2014
No Expiration Date