1. Managed the General Manager's calendar, scheduling appointments, meetings, and travel arrangements. 2. Prepared and edited correspondence, communications, presentations, and other documents on behalf of the General Manager. 3. Coordinated and facilitated internal and external meetings, including preparing agendas and taking minutes. 4. Handled confidential and sensitive information with discretion and maintained strict confidentiality. 5. Conducted research and prepared reports or presentations for the General Manager as required. 6. Managed incoming and outgoing correspondence, including emails, phone calls, and mail. 7. Assisted in preparing budgets, expense reports, and financial documents. 8. Acted as a liaison between the General Manager and other departments or external stakeholders. 9. Managed special projects as assigned by the General Manager, ensuring deadlines and objectives were met. 10. Provided administrative support to the General Manager, including filing, photocopying, and organizing documents.