Processed 8645 raw voter data using Excel, ensuring accurate polling station allocation. • Updated voter data with 95% accuracy, speeding up the verification process for the central database. • Conducted 224 KPPS members to use the Sirekap application accurately for vote count recapitulation. • Managed over 30,000 vote results, converting them into percentages and graphs for easier public access. • Implemented secure cloud systems with multi-factor authentication, reducing breach risks by 25%.

Managed insurance registration into database with an error rate under 5%, ensuring timely data integration. • Provided administrative support to management, agents, and clients by handling over 100 daily communications via email, calls, and chats. • Assisted over 50 agents and clients daily, helping them achieve targets through prompt and clear service. • Increased monthly premium payment ratios above company target, boosting branch office bonuses by 20%. • Processed insurance claims with a 90% success rate, improving client satisfaction by efficient claim handling.